Solved Netflix App

R0bR

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The Netflix App for Windows 8 is now available but it doesn't work on either of my W8 installs. When I launch it the ping pong balls go in circles forever, has it actually worked for anyone? Some of the reviews have complained about the same issues but it seems to work for most people, has 4 out of 5 stars at the moment.
 

My Computer

System One

  • OS
    Windows 7, Windows 8 RP
Works for me on my Samsung Series 7 Slate. I tested it with the beginning of a movie just to verify it. Off to work now. Will test more later. But did want to verify its proper operation...
 

My Computer

System One

  • OS
    Windows 8 Pro
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    Sony Vaio Duo 11
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    i7
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    8 GB
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    Intel 4000
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    Realtek High Definition Audio
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    11.6" touch screen w/ digitizer & Asus 27" external monitor
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    1920x1080
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    256 GB SSD
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    Internal fan
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    Slider keyboard
    Mouse
    Logitech T650 Touchpad & Microsoft Touch Mouse
Does not work for me. The App loads fine and I am able to log in and see the layout but if I try to resume a show I was watching or start a new show I get ERROR CODE: W8156-800401E3 (Internet connection problem)

It buffers to about 30% or so before the error pops up.

My internet is fine. Guess it is still buggy. Hope it gets worked out. It looks slick.
 

My Computer

System One

  • OS
    Windows 8 Professional Media Center Edition
    System Manufacturer/Model
    DELL XPS 630i
    Graphics Card(s)
    NVIDIA GTX 560ti
What are the advantages to installing an application for something like Facebook as opposed to just using the browser? I'm scratching my head trying to come up with the advantages. To me, all I see are disadvantages.
#1). space used on the hard drive for installs
#2). imcompatibilites with something else installed on the computer
#3). More updates...now we gotta keep updating the Netflix app when a new version comes out.

I see why apps are used on smartphones...because using the web browser and touch screen keyboards more or less sucks on such a small device. but on a computer, with a mouse and a keyboard, it seems to me at least that using app based versions of stuff like this just sucks.

Not too mention, you get all of these apps loaded, and then anybody who gets on your computer has direct access to all of this stuff. They add things to your netflix queue, they buy stuff at Amazon, they rent movies from RedBox, they read all of your email, they make lewd posts on your facebook, etc. Doesn't anybody feel that having all of this stuff fully integrated is just too convenient to the point it's dangerous?

I've always felt, 1 massive thing missing on my tablet is the ability to have multiple user accounts. While I don't mind my kids using the tablet, I'm not exactly enamored with the fact that they have access to my emails and such. But aside from buying an app from the app store to lock down all of my apps, there really isn't a way to work around it.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
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    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
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    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
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    23" Acer x233H
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    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
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    Logitech G9 Laser Mouse
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    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
No real reason to use the Netflix app over windows. Just like playing with new things in W8 is all. :) Even if the app did work flawlessly, I imagine I would mainly just watch in a browser anyway since it is what I am used to and works great. I like to play around with new stuff. The app would be wonderful for a tablet. Not so much on the Desktop.
 

My Computer

System One

  • OS
    Windows 8 Professional Media Center Edition
    System Manufacturer/Model
    DELL XPS 630i
    Graphics Card(s)
    NVIDIA GTX 560ti
What are the advantages to installing an application for something like Facebook as opposed to just using the browser? I'm scratching my head trying to come up with the advantages. To me, all I see are disadvantages.
#1). space used on the hard drive for installs

Apps are pretty small in size, usually only a few MBs, the Netflix App is less than 3.5 MBs. IF the Netflix App would work for me it would be faster to just launch the App rather than launch the browser, go to the Netflix site and manually login.

#2). imcompatibilites with something else installed on the computer

What kind of incompatibilities, do you have an example because I don't see how this would be an issue.

#3). More updates...now we gotta keep updating the Netflix app when a new version comes out.

Apps are often updated for bug fixes and feature additions or changes, desktop applications get updates too so I don't see why this is an issue.

I see why apps are used on smartphones...because using the web browser and touch screen keyboards more or less sucks on such a small device. but on a computer, with a mouse and a keyboard, it seems to me at least that using app based versions of stuff like this just sucks.

I agree that Apps in general are more useful on a tablet or hybrid but there are certain Apps that are useful even on the desktop. I like Apps for their single sign on capabilites when tied to your hotmail account, I like news Apps where I can set what news interests me and it's delivered to me rather than having to go browsing on the internet for it, I also like pictures so I have picture apps that i choose my interests and they are delivered to me to peruse through an app. These are only a few examples but the common theme is why do I have to launch my browser search or go clicking through favorites to find what I want to read or view when that information can be aggregated for me automatically. Weather is another example, it takes longer to look up weather through the browser than clicking an App and getting the info within a second.

Not too mention, you get all of these apps loaded, and then anybody who gets on your computer has direct access to all of this stuff. They add things to your netflix queue, they buy stuff at Amazon, they rent movies from RedBox, they read all of your email, they make lewd posts on your facebook, etc. Doesn't anybody feel that having all of this stuff fully integrated is just too convenient to the point it's dangerous?

I don't give anyone access to my profile, if you do then yes I would be concerned if I were you.

I've always felt, 1 massive thing missing on my tablet is the ability to have multiple user accounts. While I don't mind my kids using the tablet, I'm not exactly enamored with the fact that they have access to my emails and such. But aside from buying an app from the app store to lock down all of my apps, there really isn't a way to work around it.

Exactly, which is another advantage of a Windows RT tablet over an Android or iPad tablet, iPad users have wanted user profile support for a long time. It's not only about the kids, my wife and I have different interests and we don't want each others Apps getting in the way. There is even a game that both my wife and I like, she has her scores and progress and I have mine.
 

My Computer

System One

  • OS
    Windows 7, Windows 8 RP
Apps are pretty small in size, usually only a few MBs, the Netflix App is less than 3.5 MBs. IF the Netflix App would work for me it would be faster to just launch the App rather than launch the browser, go to the Netflix site and manually login.
Sure they are small, but they could add up over time. Plus, when you take enthusiasts who will run ccleaner almost daily to clean up unnecessary registry entries to try and improve performance, it just doesn't seem necessary to have an app for something a website can easily do.

#2). imcompatibilites with something else installed on the computer
What kind of incompatibilities, do you have an example because I don't see how this would be an issue.
I'm imaging scenarios where the Charms bar sharing might stop working. Or, thinking about situations on my smartphone where say the Swype keyboard app doesn't like the Google Chrome app and the backspace key seems to be all messed up and we are awaiting updates from both. <--Cuz that's currently happening on my Samsung S3.



Apps are often updated for bug fixes and feature additions or changes, desktop applications get updates too so I don't see why this is an issue.
I'm saying that typically you access Netflix through a web browser. With the website, fixes and feature add-ons happen at the website level only. So, once they make that change you have it, without any effort on your part. With an installed app, you have to use bandwidth and be sure to keep all of these apps updated or potentially have technical issues due to bugs, or are missing features.



I don't give anyone access to my profile, if you do then yes I would be concerned if I were you.
Sometimes at work, after discovering an issue, I have to let somebody sit down at my computer and see exactly what is going on. Sometimes these fixes aren't 10 second changes, so I walk away and do something else while dubugging happens. So, I'd prefer to not have all of this stuff integrated where somebody could easily just waltz into the rest of this stuff.

Normally nobody else uses my profile, but it's not our of the realm of possibilities.

Exactly, which is another advantage of a Windows RT tablet over an Android or iPad tablet, iPad users have wanted user profile support for a long time. It's not only about the kids, my wife and I have different interests and we don't want each others Apps getting in the way. There is even a game that both my wife and I like, she has her scores and progress and I have mine.
Well, i haven't used the Surface RT to know whether it actually does user switching.

Second, I have a spending limit of $400 for tablet style devices. I simply cannot justify any more money that this for a device with such limitations. Anything north of $400, and we are in laptop territory. I've never found a single tablet that comes even remotely close to the feature set of a full fledged laptop. (keyboards, mice, more storage, more ram, full app support, multiple os options, optical drives, multiple usb ports, multiple monitor support, hardwire network options, etc). Unfortunately, the surface tablets are going to be priced higher than I want to spend.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
So many issues, yeoh ... netflix works on this one. I like that it auto pauses when multi tasking out to desktop or apps area. The desktop version continues to play in the background. The only feature not available in the metro app is the netflix search. Also like that no window resizing is ever needed. Hitting the hotspot, top left corner, auto pauses the program, running the left edge to a thumbnail of the metro ie and its off to Bing Land then desktop thumbnail to desktop then to Winx to file explorer, screen shots and then to app area, cut, paste and resize then back to metro ie, post and then back to netflix app. Have a nice day.

nf.jpg
 

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
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    intel embedded gpu
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    Sound Blaster Z
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    AOC / Westinghouse
    Screen Resolution
    1920x1080
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    Plextor pcie msata
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    Rosewill Silent Night 500W Fanless / PicoPSU
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    open bench - no case enclosure
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    Silverstone HEO2 Passive Silent
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    logitech washable K310
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    logitech wired
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    ie / maxthon
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    Totally silent. No fans at all.
Sure they are small, but they could add up over time.

Regular desktop applications take up space also, A LOT more space so I still don't see an issue but I can respect it's a concern for you.

I'm imaging scenarios where the Charms bar sharing might stop working. Or, thinking about situations on my smartphone where say the Swype keyboard app doesn't like the Google Chrome app and the backspace key seems to be all messed up and we are awaiting updates from both. <--Cuz that's currently happening on my Samsung S3.

It's the nature of Apps, I deal with issues that arise on my smartphone and will do the same for the Metro Apps, if I have to wait for updates either I wait or find an App that does what I want without the bugs. I don't look at it as acceptable on my smartphone but not on Windows 8, I accept the eco system for what it is and deal with it. Obviously there is the choice of not using Apps at all and that's ok too.

I'm saying that typically you access Netflix through a web browser. With the website, fixes and feature add-ons happen at the website level only. So, once they make that change you have it, without any effort on your part. With an installed app, you have to use bandwidth and be sure to keep all of these apps updated or potentially have technical issues due to bugs, or are missing features.

I already mentioned my preference of Apps over having to browse and login to these services online. I wouldn't consider the process of updating an App to be any effort at all, it's still less clicks then logging into Netflix online.

Sometimes at work, after discovering an issue, I have to let somebody sit down at my computer and see exactly what is going on. Sometimes these fixes aren't 10 second changes, so I walk away and do something else while dubugging happens. So, I'd prefer to not have all of this stuff integrated where somebody could easily just waltz into the rest of this stuff.

Normally nobody else uses my profile, but it's not our of the realm of possibilities.

Regardless of Apps or W8 I don't agree with that practice, I don't need any user to acces the shares that I have access to or access systems directly etc. I find it odd that you would allow that but if it's a necessity for your work then you obviously need to setup your computer to not allow free reign to everything, Apps or otherwise.


Second, I have a spending limit of $400 for tablet style devices. I simply cannot justify any more money that this for a device with such limitations. Anything north of $400, and we are in laptop territory. I've never found a single tablet that comes even remotely close to the feature set of a full fledged laptop. (keyboards, mice, more storage, more ram, full app support, multiple os options, optical drives, multiple usb ports, multiple monitor support, hardwire network options, etc). Unfortunately, the surface tablets are going to be priced higher than I want to spend.

It's all based on requirements and preference, you have yours but that would never work for me and it matters not that I can buy a laptop for the same price as a Surface RT. I already have a laptop for work and for home, when I'm finished working for the day and want to relax on the couch I don't want to have a laptop on my lap, generating heat, having to use the touch pad, having a power cord attached because the battery may be low etc. It's a PITA, so much so that I don't do it and use my smartphone instead, problem is that the screen is too small. Why fumble around with the browser when I can easily launch Apps to get the news and information I want at a click of a tile. I don't need to do serious work on my consumption device, I have a laptop for that.

As for work I want a Surface Pro for much of the same reason but because I travel quite a bit for work. You can't get big planes anymore for travel, it's always those small puddle jumpers and my ultrabook doesn't even fit well on the tray, especially when someone is leaning back in their seat. The ultrabook was designed to be portable, but it's not as portable as a Windows 8 hybrid device.
 

My Computer

System One

  • OS
    Windows 7, Windows 8 RP
Sometimes at work, after discovering an issue, I have to let somebody sit down at my computer and see exactly what is going on. Sometimes these fixes aren't 10 second changes, so I walk away and do something else while dubugging happens. So, I'd prefer to not have all of this stuff integrated where somebody could easily just waltz into the rest of this stuff.

Normally nobody else uses my profile, but it's not our of the realm of possibilities.

Regardless of Apps or W8 I don't agree with that practice, I don't need any user to acces the shares that I have access to or access systems directly etc. I find it odd that you would allow that but if it's a necessity for your work then you obviously need to setup your computer to not allow free reign to everything, Apps or otherwise.

I think you are missing the point. It's not that I allow this, or this is standard practice, but every now and again while in the midst of testing something I will find an issue, call over one of our programmers and say "here, take a look at this". Quite often they say, "hey can I sit down for a few minutes and look at this?". That's when somebody uses my account.


Second, I have a spending limit of $400 for tablet style devices. I simply cannot justify any more money that this for a device with such limitations. Anything north of $400, and we are in laptop territory. I've never found a single tablet that comes even remotely close to the feature set of a full fledged laptop. (keyboards, mice, more storage, more ram, full app support, multiple os options, optical drives, multiple usb ports, multiple monitor support, hardwire network options, etc). Unfortunately, the surface tablets are going to be priced higher than I want to spend.


It's all based on requirements and preference, you have yours but that would never work for me and it matters not that I can buy a laptop for the same price as a Surface RT. I already have a laptop for work and for home, when I'm finished working for the day and want to relax on the couch I don't want to have a laptop on my lap, generating heat, having to use the touch pad, having a power cord attached because the battery may be low etc. It's a PITA, so much so that I don't do it and use my smartphone instead, problem is that the screen is too small. Why fumble around with the browser when I can easily launch Apps to get the news and information I want at a click of a tile. I don't need to do serious work on my consumption device, I have a laptop for that.
Different strokes for different folks. i only use my smartphone when i'm on the go and away from my computer. While I have a tablet at home, my kids are the primary users for netflix and youtube. I pick it up only for checking the weather, seeing what is available at Redbox and glancing at my email. If I'm going to type at all (respond to an email, or come to a forum site), I set down the tablet and grab my laptop. I cannot stand typing on a touchscreen

As for work I want a Surface Pro for much of the same reason but because I travel quite a bit for work. You can't get big planes anymore for travel, it's always those small puddle jumpers and my ultrabook doesn't even fit well on the tray, especially when someone is leaning back in their seat. The ultrabook was designed to be portable, but it's not as portable as a Windows 8 hybrid device.
Yeah, i don't travel much for work. When I am traveling though, I prefer to read books on planes. I spent so much time on my computer that I love the opportunity to do something else. I've probably taken 20 flights in my life, and never once have I pulled out my computer and used it.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
Biggest one for me is Netflix metro has hardware decoding and access to 1080p streams. hopefully soon it will do DD/DD+ 5.1 sound passthru as well.

Website is stuck using 720p max and silverlight.
if you are using an ion settop for HTPC or AMD E350, it won't even do 720p because of silverlight (/w DRM) isnt gpu hardware accelerated. lots of dropped frames. Also silverlight will never support 5.1 sound.
 

My Computer

System One

  • OS
    Win 7 Pro and Win 8 Pro
    System Manufacturer/Model
    Custom Gaming Rig/File Server-HTPC
    CPU
    Ivy Bridge i7 3770k/C2D E8400
    Motherboard
    Asus P8Z77-V PRO/P5N7A-VM
    Memory
    16GB DDR3/8GB DDR2
    Graphics Card(s)
    MSI 670GTX/Asus AMD 6850
Well, just like that without me doing anything at all Netflix now works on both my Windows 8 installs. So I'll just mark this solved without reasoning.
 

My Computer

System One

  • OS
    Windows 7, Windows 8 RP
the app isn't working for me. I have the same problem. I launch the app. It tries to load. I get dumped back to the start screen.

count yourself lucky!
 

My Computer

System One

  • OS
    Windows 8.1 Pro
Tried it again today and now I am getting a different error:

W8156-800401E3

System Configuration Error

"There is a problem with this system's configuration that prevents Windows from playing protected video. Please make sure you have the latest Windows Updates as well as Windows 8 certified video and audio drivers installed."

W8 and my audio/video drivers are all up to date. Although I am signed into Netflix via the app, perhaps it is having trouble authenticating?? No idea. Not a big deal though since it works as well as ever in the browser.
 

My Computer

System One

  • OS
    Windows 8 Professional Media Center Edition
    System Manufacturer/Model
    DELL XPS 630i
    Graphics Card(s)
    NVIDIA GTX 560ti
Tried it again today and now I am getting a different error:

W8156-800401E3

System Configuration Error

"There is a problem with this system's configuration that prevents Windows from playing protected video. Please make sure you have the latest Windows Updates as well as Windows 8 certified video and audio drivers installed."

W8 and my audio/video drivers are all up to date. Although I am signed into Netflix via the app, perhaps it is having trouble authenticating?? No idea. Not a big deal though since it works as well as ever in the browser.

The first time my Netflix App actually started working I got the same error when trying to play a video. I also thought I had the latest video drivers but then went to Windows Update and forced a check for updates, low and behold a video driver update appeared. I installed it and my Netflix worked right after. Perhaps I got lucky.
 

My Computer

System One

  • OS
    Windows 7, Windows 8 RP
I still cant get the Netflix app to run. I've done all the Windows and Sony updates possible on my Sony VAIO and I can't get it to eve start. It goes back to the same error listed above, something about the graphic driver? It sounds like some people are indicating to run it off from the web browser versus the Netflix App? Thanks.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Sony VAIO
for me to get the Netflix app to work (and my other streaming software), I had to go back to the ATI/AMD driver that was included with Windows 8 for my ATI HD4670. The latest graphics driver from the AMD/ATI website (Legacy 12.6) broke all streaming apps. I've learned lately that it's an HDCP problem. Unfortunately, my graphics card is now a legacy card and will receive no more updates.

check out this thread where I saw a new aspect of the same problem:
http://www.eightforums.com/software-apps/17617-issues-running-apps-dual-monitor-set-up.html
 

My Computer

System One

  • OS
    Windows 8.1 Pro
first i got the 97% stuck error, (catalyst legacy drivers) so i reverted to windows 8 original vga drivers

now i get this error w8159

vcs64.png

tried reinstalling app, updating licenses of apps in the store, deleting a drm folder, nothing works.
 

My Computer

System One

  • OS
    windows 7 x86,7 x64, 8 x64, xp
    CPU
    2500k
    Motherboard
    asus p8p67 pro
    Memory
    16 gb
    Graphics Card(s)
    ati hd4850
no, no. don't revert to the VGA drivers (the Microsoft basic display driver). those are way too limited and only meant for getting Windows up and running. it's not functional for actual use.

what I would recommend is install the legacy 12.6 catalyst suite EXCEPT FOR THE DRIVER. then use the ATI Microsoft WDDM 1.1 drivers that comes with Windows 8. mine are dated 6/19/12. I'm not sure what your card model is so I don't know what driver version numbers you will have. but I know the legacy 12.6 drivers have tons of HDCP/DRM problems which will interfere with most if not all streaming apps.

here's my post where I first out out about the legacy driver problem:
http://www.eightforums.com/software-apps/11362-app-dumping-me-back-start-screen.html
 

My Computer

System One

  • OS
    Windows 8.1 Pro
aw man sorry, yeah i meant the windows 8 amd drivers, saw the tip on guru3d to fix the stuck at 97% issue, but then i started having that DRM error

might have to redo the whole thing to see if it fixes itself
 

My Computer

System One

  • OS
    windows 7 x86,7 x64, 8 x64, xp
    CPU
    2500k
    Motherboard
    asus p8p67 pro
    Memory
    16 gb
    Graphics Card(s)
    ati hd4850
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