Windows 8 and 8.1 Forums

Banned TenForums

  1. #1

    Dom. Rep.
    Posts : 16
    Windows 8 Pro

    Banned TenForums


    Im posting this here because I imagine the owners of this page are the same owners as the tenforums???

    I don't understand why but I have been banned from the forums and get this message when I try to log in:

    You have been banned for the following reason:
    Reported our email as spam. Contact us to straighten out.

    Date the ban will be lifted: Never

    When I try to log in I first get a page saying my password expired and then it goes to the message above.

    I have not put the email as spam.
    I contacted them and no response has been given for the last 5 days
    I even tried creating a new user and the next day that new user was banned for the reason: None

    Can anybody help explain what is going on???

    Please help and thank you!!

      My System SpecsSystem Spec

  2. #2

    Posts : 21,868
    64-bit Windows 10

    Hello hostelo,

    That means that you have placed an email from us in your Junk or Spam folder causing your email provider to send us a spam notification.

    When this happens we have no choice but to temporarily ban your account until you have made sure that we are no longer listed as spam. If don't do this, then your email provider may block us completely.

    I have manually reactivated your account at, so you should be able to log in and post there now.
      My System SpecsSystem Spec

  3. #3

    Austin TX metro area
    Posts : 518
    Windows 7 Pro 64bit [MS blue-disk set]

    Brink, that action can also happen without any end-user input. I have AT&T DSL/ account, and I have to rescue a few emails every week because something other than me puts such into the server-based spam folder. I quickly get 'em out if such are not spam.
      My System SpecsSystem Spec

  4. #4

    It has to be marked as spam by the user to trigger the feedback loop alert, emails mis-filtered to spam automatically will not cause us to get a warning.
      My System SpecsSystem Spec

  5. #5

    Dom. Rep.
    Posts : 16
    Windows 8 Pro

    thanks for the reply and reinstatement guys!!

    much appreciated.
      My System SpecsSystem Spec

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