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broe23: I am a serious rookie at all this. The android has the device manager on it using that Fire TV. What does it mean "with the Android SDK on my laptop". If I downloaded LINUX do I have to remove Windows? I went to Settings and do not understand setting something for MTP.

I am not sure how to start a new thread, I only know how to start a new question by "replying to thread". Question: I had a "Certified Data" laptop and I could easily find my phone using Android Device Manager. Now I have an Acer laptop and it won't do that. I spent hours trouble shooting...

A few months ago i had a Toshiba laptop, now I have an acer. They both had/have Windows 8.1. Yes I have updated all windows updates. With the Toshiba laptop google android device manager found my phone easily. Now on this laptop it will not acknowledge the device. So it downloaded onto my...