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Thanks for your help, I'll request an RMA.

Sorry it's been busy with the holidays. I spoke with Microcenter, the local store where I buy my parts and they want $40 to diagnose it. I'm not inclined to pay them to swap out some parts. I've been in contact with Asus through their chat support and they agree it looks like it could be the...

I'll try this tonight and let you know. I'm installing from the Windows OEM disc purchased new when I built it, so it should be good. I did not reseat the CPU but I will buy some Arctic Silver and reseat it to rule that out. It seems the system is fine other than as soon as I update the...

Changing to CPU graphics produced no change so I updated to the Intel driver you linked to. No change. Updated Bios to 2801 and still no HD 4600 graphics, it's still the Basic Adapter. What would you suggest next? Thanks again for walking me through this regardless of the outcome.

No, I did not try the driver from the Asus site as I had already attempted that at least once, possibly twice without good results. I will attempt the driver from the Intel link you provided if you think it will help and the settings below are okay. I could change the Primary Display from Auto...

Yes, each time (other than the original build) it showed the Basic Display Driver after installation and goes to black screen any time I try to update it including HD 4600 on the Mobo disc. Is it possible it's actually a hardware issue and the motherboard is at fault?

That driver is copy/pasted from the Windows Update screen. I ran every update except for that one. No, I have not installed any drivers because when I install them from the motherboard disc which should be correct, it goes black screen. On a previous attempt to fix this, I installed that...

Okay, so I reinstalled Windows but this time set nothing to auto update. I updated all drivers except for the graphics driver and then ran Windows Update and updated everything except for the one below. It's running fine. The funny thing is Device Manager never showed an issue with graphics...

From System Information: American Megatrends Inc. 2012, 9/30/2014

Copy/Pasted from the CD Installation Readme: Driver Version: 15.33.18.64.3469Package: 220932 Intel(R) Graphics Driver: 10.18.10.3469 Intel(R) Display Audio Driver: 6.16.0.3135 Operating System(s): Microsoft Windows* 7 64 Microsoft Windows* 8 64 Microsoft Windows* 8.1 64 Release Date: March...

I installed Windows again and this time I did not install the network driver but instead worked on the other drivers and utilities from the motherboard CD. While the graphics driver was installing, it went to black screen. So I'm looking at the ASUS web site to find a good driver, and they...

I can't see anything so I have no idea what driver was previously installed. The only way I can update the driver is to reinstall Windows because shortly after I update the network driver it goes to black screen. Within 10 minutes or so. I format before I install Windows so it's clean. Yes...

I downloaded and saved to a USB stick, file V19.1.51.0 from the Asus web site support page for my motherboard. I then reinstalled Windows and clicked Autorun in the downloaded file. It installed and I was able to get on the web for a few minutes but it did go to black screen again. What can I...

Thanks for the reply. In device manager, I click to find the driver from the CD/DVD drive in the folder marked "drivers" and it just finds it automatically. When I get home from work later today, I'll check to see what's updating and post results here.

Hello, first post here and hopefully you can help get this solved. Hopefully this is posted in the correct location so if it's not, mods please move it. I built my computer months ago and it's been running great with no issues. Recently, it went to black screen after waking from sleep and it...