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If you can't download updates this indicates your windows is pirated and not genuine nothing anybody here can do about that except you.

This can have it's reasons our device isn’t up-to-date with at least Windows 7 SP1 or Windows 8.1 Update. Windows Update is turned off or is not set to receive updates automatically. You’ve blocked or uninstalled the necessary Windows Update functionality. Your device is not running...

hello, rightclick "my computer" select management from the popmenu and in the window that opens choose logs then "application and services logs" => Microsoft => Windows => GWX-ins this is the gwx log. You can download KB3035583 via this link windows 8.1 x64 only.

For windows 8.1 x64 you need two updates for gwx to work KB3035583 and KB2976978 also note that systems microsoft detects as unable to run Windows 10 will not see this icon or if your system is part of a domain it won't work either.If the icon is not showing go to the gwx logs it will tell you...

Hi, Couldn't you set that path in advanced settings to the location where your *.dmp files are saved then it should work.

Hi, dmp files are only created when you see a BSOD (blue screen of death) not just because windows explorer freezes (the creation of *.dmp files can be disabled) also what is "procdump" not part of bluescreenview as far as i know ? do you mean this utility Blue screen of death (STOP error)...

Hi, Here is a free tip when you download software that does not charge money to people who want to use it watch out for any bundeled applications that come along with the "free software" this is the reason why you got infected by that virus.Do not just go through to the installer read carefully...

Hi, Anything in this that helps you ? that does smell like the problem is your Graphics card.

hi, That icon is back and windows update is saying an upgrade is reserved and the "more information" link is working strange is this thing playing hide and seek :D

Yes correct .

hi, Even after a reboot windows update is not telling me an upgrade is reserved

Hi, I got that icon back well for as long as it last what i did was i removed the involved update (KB3035583) rebooted then i reinstalled that update by downloading it here when that is done check whether windows update offers you any updates if yes install them and that icon reappaered (for...

hi, Ok that Icon is back but windows update is not saying that an upgrade is reserved though that app is saying it is .

Hi, Hmmmm not seeing it i also don't know why displaying pricing information is needed for an upgrade that is free :eek:

hi, What did you folks do ? run that registry script i posted ?.

hi, I have found registry script that claims you can disable and enable that Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\GWX\shell\open\command] @="C:\\Windows\\System32\\GWX\\GWX.exe %1" [HKEY_CLASSES_ROOT\ms-gwx\shell\open\command] @="C:\\Windows\\System32\\GWX\\GWX.exe...

As lang as windows update says an upgrade is reserved you are fine offcource it is annoying the icon does not appaer .

hi, This cannot be normal every time i run the windows update troubleshooter it keeps on reporting the same issues over and over again.I'm guessing it has something todo with the GWX issue sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth both report no errors. so ....... ?

hi, The icon worked but disappaered for some unknown reason so what are you talking about ?.

Obviously something is wrong because way to many users are affected with issues with that icon.Why make it so complicated ? just check whether the running windows is genuine and show the god damn icon all the rest is nonsense .