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Thats where the computer continues to load up to and will not respond to any keys that I push now it was before But cant even get it to go to bios now but im going to keep trying.

So i factory reset the laptop and it didnt prompt me to set up a user or anything just loads up and says log in as other user and i can't log in tried enabling administrator and guest accounts With cammand prompt and that didn't work so im stumped don't know what to do. I also tried logging...