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    Solved Surface Pro 3 seemly random restart during sleep

    Just to report back: I got rid of two VPN software and have been crash-free for the past four days. Hope this is it. Thanks for your help.
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    Solved Surface Pro 3 seemly random restart during sleep

    Hi, softwaremaniac, I got rid of those two VPN software and have been crash-free for the past four days. Hope this is it. Thanks for your help.
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    Solved Surface Pro 3 seemly random restart during sleep

    Thanks for your helps, broe23 and theveterans. I installed and ran the WhoCrashed program. It analyzed 16 crash dumps but did not find any offending third-party drivers. This afternoon after a bit more search after I posted in this forum, I found another forum under eightforums that discusses...
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    Solved Surface Pro 3 seemly random restart during sleep

    Thanks a lot, softwaremaniac. I will give it a try. I do need Symantec, though. Which program did you use to find these issues? Do you know why these drivers cause the issue? Best,
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    Solved Surface Pro 3 seemly random restart during sleep

    Hi, I initiated a post (http://www.eightforums.com/general-support/62556-surface-pro-3-seemly-random-restart-during-sleep.html) at the "general support" forum before visiting this one. Sorry about it. I attached the zip file following the instruction. Thanks for your help.
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    Solved Surface Pro 3 seemly random restart during sleep

    The issue reported by windbg is "DRIVER_POWER_STATE_FAILURE (9f)". The "FAILURE_BUCKET_ID" is "0x9F_3_wificlass_IMAGE_pci.sys". Does it mean the wifi adapter is bad?
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    Solved Surface Pro 3 seemly random restart during sleep

    Thanks. I checked the timestamps on windows updates and virus scans but did not see obvious correlation. There are many services under "Task" so I don't know where to start.
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    Solved Surface Pro 3 seemly random restart during sleep

    Hi, My Surface Pro 3 has more incidents of unwanted restart during sleep in recent months. I reset the computer to factory settings in February and reinstalled software one by one to see what caused the problem. SuperAntispyware Pro seems to be a problem but even without it, I still experienced...
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