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I was wondering if it had anything to do with User accts? i looked in there and seen under enviroment variables TEMP could that be the reason??? how do i put it in the everyday user mode

Hi Just bought a new computer with Windows 8. since last January 2014 i've had it. Well all of a sudden now every couple months it goes into Refreshing mode & on screen says Refreshing computer i don't know why it is doing this is this Fixable???? It's also taking out my programs...