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Thanks!

Can you suggest "proof?" I have to argue with HP to get this component replaced, especially since the CPU does not fail using their diagnostic software, or Prime95 for that matter. What can I say to HP Support to get a new CPU? Maybe Myers Briggs technical comments from here...

Here you go. Thanks!

I'm attaching an SS of the summary screen the full report in two formats. Please let me know if you need anything else. Thanks, Nick

Hi, I'm back. I had some long periods without BSODs (15 days) but have had 4 in the last 24 hours, all when the machine was unattended. We can safely say that the AC Adapter fix has not worked. The HP complaint department, who promised to stick with me until we found a solution, has closed...

Thanks! I'm still suspicious and observing. Happy Holidays!

Thanks! Sretni praznici!

Strangely enough, I haven't had a BSOD since the new A/C adapter arrived, that after two BSODs on 12/15 and two complete freezes that recorded no data on 12/16. I haven't put a meter on the adapters to see if they differ at all. I had made no changes to the BIOS, beyond changing boot order...

I was on the phone with HP for 2 hours last night. I refused to reset to factory settings or send the computer in for software fixes and explained my long-standing problems. I was transferred to a supervisor, then to the AMS TCO Escalations Team or complaint dept. The representative remoted...

Thanks MB! I'm going to run a longer stress test on the CPU and then call HP either way. The info from your earlier post is the evidence I need to argue the point.

I ran the Windows Memory Diagnostic Tool yesterday, as well, and it passed. What did you think of Mysers Briggs note about the CPU above? I've run it for two hours so far, with two workers to control heat. Should I run Prime95 for longer? This is a tough one. I've had this machine for a...

My machine will not boot from USB. I reordered boot devices in UEFI and Legacy Boot with Secure Boot on or off. I tried booting to USB from the Win8 Recovery menu. I tried with a flash drive and a USB CD drive with a disc burned from an ISO. HP recently sent me a USB flash drive to restore...

I was unable to boot from a USB flash or CD drive no matter what I tried so I was unable to run Memtest. I ran an HP Diagnostics extensive system test (5 hours) and everything passed. Thanks, Nick

My previous Prime95 test was brief so I ran it for 2 hours and it passed. (See attached). I'm still working on the Memtest. Thanks, Mysers Briggs, for your input. HP won't usually replace things unless their own diagnostics show a fault. I'll run a lengthy HP component test as soon as I...

Thanks for your help. Prime95 passed. I removed NvStreamKms.sys yesterday and had a BSOD overnight. I removed wdcsam64.sys and uninstalled Intel Smart Connect (WPRO_41_2001.sys) today and had a BSOD this evening. New files are attached. Thanks again, Nick

Hi, I've been getting BSODs on this machine since new. Replaced HDD and done various factory resets over last year. Seems related to display adapters but not sure. BSODs are more frequent since using multiple monitor setup with port replicator. Thanks! Nick