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Seems he was using some sort of safe eject USB software where you could reserve a drive letter? Seems ok now...So far..

Hi all. I have searched on here re this problem but all the threads I have seen talk about a drive going offline which isn't the case here. Firstly its not my machine, I'm helping an old friend so there may bee delays on certain questions. He has a DELL XPS machine, an i7 newer model running...