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Of course. Here it is in the Lenovo Community forums: EXPLORER.EXE crashing in SHELL32.DLL - Lenovo Community

I can reproduce the EXPLORER.EXE crash immediately upon restoring the system back to factory settings. A user in the Lenovo Community has reproduced the problem, and agrees with my assessment that this is a Windows 8.1 bug, not something unique to the particular system or a piece of Lenovo...

As I said before, the smileys are just because I didn't the "Disable smilies in text" option on this board when pasting in my text. I have restored the system back to its factory image multiple times. I have uninstalled Dolby Digital Audio and every other piece of third party software. I have...

I took this a step further, and disabled all three instances of propsys.dll with ShellExView. Unfortunately, that did not help. There is another extension associated with Windows Search: mssvp.dll. I tried disabling that, too, without any effect. Sigh.

SFC /SCANNOW completes with no errors. DISM CheckHealth and ScanHealth complete with no errors. ShellExView is showing all extensions, including 32 bit ones. ShellExView reports a description of "Microsoft Property System" for propsys.dll, and a product name of "Windows Search", all of which...

usasma, How could I have a corrupt component store, whatever that is, after a fresh install of Windows 8.1? I did try Safe Mode as suggested by lifetec, but that didn't help. I don't see any obvious Office shell extensions using ShellExView. Any idea how I might recognize them? Nothing jumps...

Forgot to mention that the identical failure occurs when all Windows 8 updates have been applied. I've tested this backwards and forwards, and every combination of refresh, restore, updates, no updates, SFC /SCANNOW, disable third party shell extensions, disable DLNA shell extension, etc...

I ran the tool as you instructed, so I don't know why the minidump wasn't automatically included. Nonetheless, I have attached it here.

The attachment contains the information gathered by the tool.

I have a brand new Lenovo ThinkPad X1 Carbon 20A7 with Windows 8.1 Professional. EXPLORER.EXE is crashing constantly. I disabled non-Microsoft shell extensions, applied all updates, even restored back to the factory image, but nothing works. This is a very expensive new machine that is basically...