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Don't know if this is the right section or not...thought maybe maintenance but not sure.... When I power up my hp envy h8-1534 desktop with win 8.1, the pc comes up ok but there's no video... When I do the Hard Reset procedure I get a nice bootup process and I have video...and all is good. Do I...

Does this file just replace/re-install Win 8.1 or does it do anything else? I almost used it instead of a Recovery Thumb Drive thinking it would replace and not repair Win 8.1... Thank you for help!

My HP envy h8-1534 started presenting me with "your pc had an error and must be restarted":then while booting backup it's telling me it's doing an auto repair: then it presents me with six options on how to fix it but none of them actually do it: so I select, Turn pc off : when I turn pc on, I...

I have win8.1& have installed the Classic Shell Start Menu for XP, it comes up when I boot up or restart, but when I click on the Start button a second time, it's not coming up and it might be in my settings, but I'm not real sure. Is there a default setting? Are there "typical" settings? I...

A dilemma and challenge: I have a desktop hp h8-1534 Envy that came with OS Win8.0 and was upgraded to 8.1 several years ago…it’s a working unit but has a few hiccups every now and then….I made a Recovery thumb drive when I did the upgrade and would like to know: (1) if I use the Recovery drive...

Couldn't find a specific forum for this so here goes... I am simply copying/cutting/pasting files/folders to a 4TB External Drive and I get about 35% done and the error pops up. Guess I'll start copying/pasting individually until the error comes up again or someone can help out. thanks ahead of...

Folks, here's the long and well, not real short of it.... I have folders labelled “all my downloads, my videos, my pictures, pdf folders of different titles and hundreds of Word doc’s, a few, Excel files, and different Icons for starting different programs”…with that being said, would I be...

First, if I download an app from an online store , e.g., MS Office Pro 2016, can that program be backed up or copied to disc or thumb drive prior to doing an install, cause if I install, I can't back it up right? Second, if you can't back it up from the download, can I download to desktop and...

I downloaded a file (Win8.1_ENG_ x64) from MicroSoft that I thought was a repair file for Win8.1 but I really don't know what it is, how to use it, or if I use it, will it automatically delete all data/s from my desktop or not and present me with a repaired OS of 8.1 with a clean start and no...

Autoplay is not working in Win8.1 desktop....when I connect either of my external HD's to my desktop and I go to my PC to see all that is working/connected, everything BUT my externals are showing up. The usb port works as I have reversed my mouse and all is ok...anyone seen this? any...

hp envy 10Gb ram/8.1 OS a couple of years ago I bought a desktop with Win 8.0 and then later with the update went to Win8.1...problem is, this was a factory load and I had no hard copy (disk) and I’d like to get a copy of Windows 8.1...OR, should I be looking for Win 8.0 OR, is the...

when I down load a file or folder, and before I open it, I always scan it with a Malware program by right clicking on the file/folder....Problem is that I have Windows Defender that is not available to me to use to scan for virus' or malware. How do I make it a right click option? I want...

This just started about a month or so ago... I'm sure this little pop up came attached to some program I downloaded, but it's not a large enough program to even show up when you try to use Install/Remove or Revo uninstaller programs. I would think that most programs will send out software...

-1- I have the display to turn off after 10 minutes of none use under Power Options, but if I don’t do anything for a few seconds, the display turns off and I have to sign back in…where do I correct this? do I have to reset to default the Power Options, and if so, what are they? -2- In...

I have Win 8.1 OS and have been using MS Office 2003 for the last 18 months 'but,' little quirks are popping up. So I am upgrading to Office 2010... here's my dilemma/question: Can I just install it without doing anything else, or should I uninstall vs. 2003, should I back-up Outlook or...

I have been looking for a positive answer to my question: "How do you disable/remove the Down Load Task Managerbox that keeps popping up when I try to open a downloaded file?" I wanted to check out a different browser...I downloaded it andchecked it for virus' and malware and tried to open...

I went thru the Win8 Tutor....and forum list and my problem wasn't listed of course... Is there any way to Sort the Icons in alphabetical order in the Control Panel??? Thanks ahead of time for any help!