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I'd already done the LAN check boxes which didn't help. However removing Norton appears to have done the trick! Thanks! Out of curiosity, what, if any, anti virus software should I use instead?

I recently encountered a problem where my browsers (IE and Firefox) and email stopped working. I know I have an internet connection - I can ping Google for example. And I have other laptops that are working fine. The weird thing is when I reboot I can sometimes use the browser or email but after...