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As an update, I bought an Intel Gigabit PCIe card. It behaves the same way as the built in Realtek, or perhaps a bit worse. I have discovered that it may not be setting "Speed & Duplex" at 100 Mbps Full Duplex that is fixing the problem with ping time. It must be something associated with...

I updated the NIC drivers again with the latest direct from Realtek. No change. I had hibernation disabled, and enabled it again. Also enabled Fast Start. Thought it might save my configuration when I shut down and avoid the apparent loss of driver settings on reboot. Again no success. This...

When I reset the Speed & Duplex setting after boot up I get a consistent ping of 6-7 ms. Never more. However after I reboot, the ping time is slow and erratic. About as low as I have seen it is 30 ms, but it can go as high as 55, with 40 ms being typical.

I updated the Realtek network driver and no change to the issue.

OK, now I am posting a problem. I have discovered that when I shutdown the computer and do a cold reboot, I loose the benefit of making the Speed & Duplex change from "Auto Negotiate" to "Full Duplex 100 Mbps". Ping times go bad again, and upload speed is reduced. When I go in and manually...

For once I am posting a solution instead of a problem. I had complained to my ISP about a hesitation and speed issue. They agreed to upgrade my service from 15 to 25 Mbps. However when the guy was here to check the system he got that increased speed on my old Win 7 laptop, but could not get it...

Sounds like a good idea. How do you do it? 1. Making a system disk for 8.1? 2. Restore point prior to windows update? Does that mean turning off auto update? and doing a manual Restore? If so how do you do that. From what I saw today, it appears Windows Updates to not automatically create a...

I broke down, and for the first time in over 20 years I called Microsoft for help. It was a bit of a wait and after I finally got a live tech on the line, the problem has been resolved. Safe Mode attempts did not work. They finally convinced me to use the System Restore. It appeared to fail, but...

I tried the Microsoft fix, but still have the same problem. I seem to have the restore option, but I don't know if I have any recent restore point. Does it tell you the date of the restore point? If not, I'm saving that option as a very last resort. It may take me back to the date of my update...

My computer is still totally stoned. I can only get a menu of repair options, but even the Safe Mode options will not work. I can get the command line to kind of work, but it seems to think the default drive is now X:. I found this link which suggest this fix: "Delete fntcache.dat from...

My memory is that on Thursday (Aug 14/2014) updates were installed when I shut the computer down in the evening. It started up normally on Friday. However this AM Saturday Aug 16, it will not boot up. I first get a screen saying "Preparing Automatic Repair" with a long pause. There is then a...

OK, I kept hammering away at this issue until I stumbled on the solution to my problem. I say "my problem" because the reason I was having a problem, and I suspect others were not, is that I had some time ago enabled a Tracking Protection List which kept Google from tracking my activity on line...

I believe Adobe Flash Player is installed and up to date. When I go to the Flash site it says I have the up to date version. I don't follow what you mean about "change Hardware Acceleration" How do I do that. I tried adding that particular site to the Compatibility mode list, but no change.

When I try to run the videos at this site, the black window for the video opens, but no video appears to run. Using MS Defender for AV, and have tried disabling pop up blocker, with no change. I can run the videos with my Win7 laptop which also uses IE11 and Defender. The difference between the...

OK problem solved. It appears the issue was that the printer was turned off when the updates were done, and that blew away the driver settings... Does that make sense? Turned the printer on, and it went through some kind of self installation and is ok now.

Last night two updates from MS, KB2919355 & KB2961887 were installed. Today the driver for my Epson R3000 printer was gone. Does anyone have any idea what could be going on? Windows 8/8.1 seems to have a problem with this printer, even though Epson claims it is compatible and provides updated...

I checked the public folder and there was nothing in it. I always set my computer to display hidden files, folders and show file extensions. You can go nuts trying to figure out what is going on when you can only see half the picture. I don't understand why I had the two folder out of sync...

OK, I think I solved it. It turned out to be unrelated to my Windows setup or the recent Windows 8.1 Update 1, but it did force me to clean up my desktop. Now all empty except for the trash can... I use WD My Book Live to back up my hard drives on all computers on my home network. It includes a...

OK, I think I solved it. It turned out to be unrelated to my Windows setup or the recent Windows 8.1 Update 1, but it did force me to clean up my desktop. Now all empty except for the trash can... I use WD My Book Live to back up my hard drives on all computers on my home network. It includes a...

I'm battling an issue with Photoshop Elements 11, that I think may be related to the way I have Windows 8.1 installed, and seems to have surfaced since the Windows 8.1 Update 1, I installed on April 9, along with some other updates. My question here is what should be on the Desktop Icons you...