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hello everyone Just upgraded to windows 10 from 8.1 but now I can get an Ethernet connection but not a Wi-Fi connection. Can anyone please help. Regards Calmat

My friend left his computer in sleep mode, and when he went back to it the next day the computer had upgraded to windows 10 without his permission, the problem that he has is that he has lost all of his files and photographs is there any way he can revert back to windows 8 and get back all of...

Hi everyone tried to use system restore, got this message at the end, what does this mean regards Calmat system restore 2.JPG (32.7 KB)

hi everyone Should I be deleting my prefetch files for better performance or leave them alone. Regards calmat

hi everyone I have had a lot of trouble with my system lately so I re-installed windows 8. Now I keep getting this message when I try to open some web sites. WINDOWS EXPLORER HAS STOPPED WORKING Can anyone please help. Regards Calmat

hello everyone just updated my computer, but when I turned it back on there were no desk top icons, it was saying C:Windows\SYstem32\Config\System profile\Desktop is not accessible. I did a system restore but that did not work. I switched off computer last night, but when I switched on this...

hi everyone I am trying to upgrade to 8.1 and i have manually tried to download update KB2917499 which is missing in my updates, I have KB2871389 already installed. When I try to download KB2917499 it tells me this (see attached) can anyone please help. regards calmat

hi everyone I do not get a very fast speed on my computer but it slows down until I reset my modem, and then it speeds up again, is there anything I can do to fix this problem. regards calmat

hi everyone Am I using to many anti-virus programmes, and if I am which one would you all recommend. Can anyone please help. Windows Defender Super Anti-Spyware - free edition Malwarebytes - Anti Malware - free edition CCleaner - free edition Glary Utilities - free edition Regards Calmat

hello everyone If i upgrade to windows 8.1 will i lose all of my programmes i.e photoshop, lightroom etc. regards calmat

hi everyone trying to install one of my programmes and i am getting this error, can you please help regards calmat

hi everyone trying to re-install google chrome, get these messages [see attached] sorry I seem to have sent 2 of the same message. regards calmat

hi everyone If I do a scan after i have opened up my e-mails from my ISP provider which is the Post Office, I am getting this tracking cookie every time. Can anyone tell me what this cookie is, and is it dangerous. How do I stop this appearing. Regards Calmat .RoyalMail.112.2o7.net

windows defender schedule.JPG (88.4 KB) I am trying to do a windows schedule scan, but when I set it I am getting this (see attached) regards calmat

hi everyone paired up successfully my acer aspire computer with my Bluetooth adaptor, but cannot get music tracks from iTunes to play through my stereo system. can anyone please help regards calmat

hi everyone can i revert from windows 8.1 to windows 8 i do have a recovery flash drive with windows 8 and i do have a recovery programme on my acer aspire V3-571. regards calmat

hi everyone before I upgraded to windows 8.1 my start up time was fairly quick about 20 seconds, now I find after I have upgraded to 8.1 my start up time is over one minute, can anyone please tell me why this has happened. regards calmat

hi everyone upgraded to windows 8.1, and my sound has gone very low can hardly hear even at 100%. can anyone help. regards calmat

hi everyone I have scheduled my windows defender programme to scan once a week, but it keeps reverting to once only. can anyone please help. regards calmat

hi everyone I have just upgraded to windows 8.1. When I had windows 8 installed and I wanted to re-install I had the acer management system built in so that I could re-install the system, I don't seem to have this facility in windows 8.1, so if I have a problem now how do I re-install windows...