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Thank for all the assistance. I also go Microsoft technical support involved but no joy. Finally I decided to replace the modem router (Netgear DG 384 v3 ) with a Bullion bipac 7800NXL. Problem solved so the incompatiability was the modem and windows a even after loading the lasted modem...

Major part of my problem is not being able to connect to or down load from site such as Windows Update

My problem is I can To connect to website such as Windows update Center

Brooklyn567 I have installed spybot and it tells me all is well. chev65 this is a brand new installation on new hardware so there is no restore point. The problem was there from the start. Thanks for the suggestions

More information My home network connects to DSL via a Netgear DG385v3 modem router. Desktop computers on the home network are wired and laptop and tablets are wireless. Also wired networked printer Brother MFC7362N

Thanks Bassfisher6522, it is unlikely to be an infection as it is new hardware and os build in any case I scanned with Defender and no threats were found. Chev65, thanks, I ran the winsockfix but no joy. the results of ipconfig/all follow: Windows IP Configuration Host Name . . . . . . . ...

Problem Note: Windows * Pro 64bit and IE 1; Note: Web page fails to load/disconnects/fails to locate page Note: No error message produced except (sometimes?) timeout and cannot connect messages. Note: Home network with mix of XP, Vista and Windows 7; laptops and desktops connected to the...