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Have you found anything that says Bluetooth Settings at all? I found a spot where I should be able to access it but it doesn't work when I click on it. Go into the Network and Sharing Center - Click on change adapter settings (on the left) - Right Click on your Bluetooth Connection - Choose...

I am having the exact same problem but I am using an acer predator. I been through countless steps and tutorials and after rehashing them with Acer they want me to factory reset my computer. Frankly it's taken me a long time to troubleshoot problems that I've now been able to fix, so I am...