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I hope I got this posted in the right place and hope I got the right title. I started off with the SoftwareBundler:win32/WinOptimizer virus today and after getting that fixed/removed I found out I had some other issues going on so I found a site for trouble shooting windows and I tried to do a...

Thanks gator, I might check it out :)

I tried the scans under safe mode and got rid of the webcake desktop and the Win32.Downloader.gen. Malwarebytes didn't even detect the iCrossRider but the spybot S&D did but couldnt get rid of it. I thought I read somewhere where S&D isn't fully compatible with win8 anyway. I'm wondering if I...

no never thought of that and i looked up 2 of them on line and the 3rd one I just now looked up and its a nasty one. the Win32.Downloader.gen is going to take 6 different programs to get rid of if it can be taken off. I was thinking as much as that would cost id be better off just resetting win8...

Guess I better start looking around for instructions on how to reinstall win 8. never done it before but xp I did 2 or 3 times in the ten yrs I owned that system, it was easy after the first time. I guess 8 will be ok once I get over that 1st time. [so dreads having to do this]:cry:

I tried spybot S&D and it cant remove them either. does the scan, find them, says has to restart to remove em. I restart and have to go through a 2nd scan then when thats all done with guess what..their still there. cant get rid of them no matter what i do :(

yea thats what I thought to but I was hoping maybe someone here could save me from that. XP I know how to reset but this win8 im not sure about. ugh :(

Hello all, I hope I have this posted in the right spot. My problem is I have at least 2 maybe 3 different spyware that I can't get rid of, and it causes problems for me. one of them is called Win32.Downloader.gen (SearchProtect), the other is called iCrossRider and both shows up on my scans and...

how did you guys get the clock and calender on the right side in some of your screen shots?

I just wanted to say how much I truly appreciate you guy's. I have had two problems not only fixed by win8 forums but done quickly. My first problem involved the restore point in win8. I spent at least 2-3 days, lord knows how many hours and problly went through at least 15 different tech's or...

Yea you were right. It was the Express zip causing the problem. I never had a problem with it before I upgraded to 8.1. I thought the skydrive desk top was the culprit. To be honest I don't even really know what that is other than I remember years ago when Microsoft first introduced it when I...

Yeah I read a similar thread who's poster had a problem almost like mine but with a different twist of course, and someone, maybe it was you suggested the start menu method. So I tried it and yes they do load from the start menu but doesn't from the desk top. I guess I'll have to get used to...

I could almost live with win8 (almost lol) but this 8.1 is a nightmare. Thank god my 8.1 problem isn't that bad but there's an issue with it I don't know how to fix and can't find any help on it yet, but it is workable compared to some problems I have read. So I guess in that way I am lucky.

wished I was that lucky. And trying to not sound negative but I wasn't impressed at all with win8 and 8.1 is ten times worse. so trying to not sound growly about something I'm stuck with. Next pc is going to be a mac. tired of microsoft and dell. But after reading the forums and other people's...

If I was you I wouldn't take the 8.1 update and wished to god I would of read up on it first before I took that nightmare. read the forums, and google it and read for yourself if you really want to upgrade to the 8.1 nightmare. But that's just my opinion. If I can get my 8.1 issues fixed I can...

I don't have any answer for you but after reading around on both the forum and on line it appears the new 8.1 has a lot of buggy issues with the desk top. I too am having problems now with my desk top short cut icons but not like your problem. I was hoping this forum could help me but so far I...

First off I hope I have this posted in the right place. And I tried searching the forum for similar problems but didn't find any like mine. Found a lot of 8.1 related problems with the desk top but I don't think I found any exactly like my problem. My problem is ever since I installed windows...

Ok problem fixed. I had to call dell tech [ugh I hate talking to them] on a different issue and while he was at it I had him check into my sound problem and found out it was a driver issue. He uninstalled the one I had and downloaded and installed a newer one from dell's site and everything...

Hello, I am having a similar problem. Its like one side of my sound is playing. Like when you have right and left sides but only right side is playing. I am currently using my old surround sound speakers from my former XP system since its speakers are better than the ones that came with the new...

ahhhhhhhhh ok, now I know what happened. I was using firefox and it downloaded it to my download folder and I dragged it from there to my desk top. I changed the location of where to download it to [to my desktop directly] and this time I have the icon :) By the way, pretty cool :) ok now...