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Thanks for the reply. At 45 mins for the first there clearly was something not right? Should have the replacement laptop in a few days so will give it another try? I was using dvd-R's but do not follow about x4 the speed? Not aware that you have any control on the disc speed? Is there a...

I believe that they want £20. In the US you simply fill in an on-line application and they are provided free.

I received my Inspiron 17R 5720 on 15th and set about downloading and burning the System Recovery Discs follow some help from the forum. The first disc took some 45 mins (including ejecting the disc and asking for it to be re-loaded for verification?) and then finally said there was an error...

Have managed to get the disc out, but when I shut it down an error message flashed up. When I then re-booted it now goes to a 'Boot mode is set to:UEFI; Secure boot:ON' mode. Did a Diagnostics and it has identified a Video Card problem: Error Code: 2000-0332, Validation 129053. As a new unit...

I spoke too soon. The first disc took 45 mins and then gave the message that there was an error. The disc is still trapped inside and I cannot open the tray? Any suggestions what the problem may have been and how I get the disc out? Do I have to try another disc or can I re-use the first one...

It would seem that Dell DataSafe does not exist as nothing is found with a search. However, I have managed to get to the right page via the Dell Backup and Recovery tile and create the System discs. Thanks for your help. I have some other questions/issues but will create a separate post for...

Hi Shawn Got some discs today to set about creating the backup discs. However, trying to follow: Creating Your System Recovery Discs with Dell DataSafe Local Backup 2.0 | Dell I get stuck straight away as this relates to W7. Whilst I am sure it is the same I can't find so at this stage I do...

Thanks for the reply. If I download and make a set of System Recovery Discs do I also need to make system image backup and a system repair disc as well?

Hi Shawn. Thanks for the link. Looks like in the UK you have to contact the Tech Dept, so not sure if they will automatically send them? Will contact them and see what response I get.

Hi It is a Dell Inspiron 17R 5720

Have just bought a laptop which is installed with W8. Can somebody please advise how to go about making some recovery discs. What files need to be downloaded and how many discs do I need. I am not an IT expert so some basic advise would be appreciated