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Well, the Windows administrator never messaged me back even after I e-mailed him again. I had a computer technician help me for 4 hours and we finally got the problem fixed. The resolution was along the lines of what you suggested, Drowe! We switched my account to a local account, edited the...

Hi Brink! I have not heard back from the Window's administrator who asked me for my Account Name (Dec 5). I just re-sent the information that he requested. I will let you know if the problem is resolved. Thank you!

Hello Brink! It is not a Hotmail account. I also posted my problem on the Microsoft forum and an administrator asked for my Account Name via a private message to try to figure it out. I guess we will see what happens! Thank you!

Thank you for responding drowe! However, when I tried to change the email address, as Brink suggested above, it said that the account didn't exist (I closed the account as soon as I realized the "100" was omitted). I'm assuming that I wouldn't be able to delete the incorrect one either---the...

Thank you for your response Brink! I have tried your suggestion but the e-mail that is listed when I go through this process is the correct email. I even tried to change it to the incorrect address (ksherman@xxxxxx) to see what would happen...I got the following error msg:"That Microsoft...

Thank you for responding theog! After I went through the process, I realized that it isn't the Account Name that needs to be changed..it is the associated e-mail address. It still incorrectly shows up without the "100" and requests a password ("You need to sign in with your most recent...

Over a week ago I set up my new computer that is loaded with Windows 8. My new keyboard had the numbers locked so when I set up my username (ksherman100@xxxxxxxx) the "100" in it was omitted. When I realized that this had happened, I deactivated the account and set up a new one with the "100"...