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    Solved Windows 8 lock out after "a Microsoft call"

    Hello all: First let me apologize if this is in the wrong place. I have no idea where to post it other than it deals with security. I have a customer that brought in his windows 8.1 machine because after responding to a "Call from Microsoft" he let them into his computer. I would like to...
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    Solved cannot log into machine after windows 8 update

    Hello people: my friend has a windows 8 machine and a couple days ago she says that the machine told her it would reboot and install necessary updates. when it rebooted it asked her to log in. she typed in her password, the machine then said she was offline and to enter the last password used on...
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    Solved Pictures.Libraries-ms is no longer working

    Not sure where to post this. This error started a few days ago after a reboot for needed updates. I tried a restore point but it is still happening. When I open Explorer from the desktop, or try to open Photos in Metro I get this error. "Pictures.Libraries-ms is no longer working. This Library...
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