Windows 8 and 8.1 Forums

Laptop running extremely slow and other issues.

  1. #1

    Laptop running extremely slow and other issues.

    Sorry for any bad spelling and such. I'm having to type this fast before my computer starts freezing up again.

    I've had this Windows 8 computer for a couple years. It's always run great until recently. I'm running just plain old Windows 8, not 8.1 or anything else. I bought the computer with Windows 8 on it.

    Lately it's started going extremely slow and has slow reaction times to almost everything. The weird thing is it will run smoothly, like right now while I'm typing this, and then drop back to going extremely slow or unresponsive. It takes a while to go into sleep mode and a long time to come back out. Windows will randomly close or become unresponsive. I can programs for only a few minutes at a time usually before they crash. Chrome works sometimes but after a while it almost always crashes on me. If I try to open my app to screen to search or do anything it freezes up. If I wait a long time it will sometimes eventually finish what I was searching for. I am having an issue where my CD/DVD burner won't burn disks anymore but it will play them.

    Here's a little more info about my computer:

    Processor Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz
    8 GB of RAM
    64-bit Operating System, x64 based processor
    NVIDIA GeForce GT 640M graphics card
    907 GB of space and 155 GB free

    I've gotten a Kernal_Data_Inpage_Error BSOD a number of times over the last couple of weeks.
    Here's a list of some of the things I've tried all ready and the results.
    I went the route of checking for a malware or a virus first
    Windows defender came up with nothing
    Microsoft Malicious Software Removal Tool didn't find anything
    I used CCleaner to try to clean things up a bit but no difference.
    Spybot Search and Destroy didn't find anything.
    Malwarebytes didn't find anything
    I don't have any other virus protection install like Norton or Mcafee

    I checked for file system errors and didn't find any.
    I ran chkdsk and it says it fixed whatever was wrong and when I ran it again didn't come up with any errors but whatever it fixed didn't help.
    My drivers are up to date
    I had not installed any new updates at the time my computer started going crazy so I know it's not that. Here's what I installed prior to my computer running slow. I added a codec for viewing the files from my digital camera, I Installed DaVinci Resolve which also meant I had to install CUDA for my NVIDIA graphics card which added files like Microsoft Visual C++, Microsoft ASP.NET MVC 4 Runtime, Microsoft Visual Studio and Nvidia Nsght Visual Studios, Microsoft SQL server files, ISS 8.0 Express, and some other files. My computer ran smoothly for a couple weeks after install that so I don't know if that has anything to do with the issue. The only other thing did was install a free trial of Sony Vegas. I've already uninstalled that with no difference. I also uninstall CUDA in general but not all the supporting files to see if that helped but it didn't. I need to be able run Resolve for work though.

    I really needed CUDA for some other programs I'm running so I'm hoping that isn't the culprit. I asked about it causing issues on the Nvidia CUDA forum and they said that my type of graphics card is made to run with it and my computer is compatible so I shouldn't have any issues.

    I'm not sure what to try next. Any suggestions? I only want to do a clean install as a last resort.

      My System SpecsSystem Spec

  2. #2

    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit

    Update to 8.1 would be my first advice. Personally love it with Classic Shell. Can't remember last crash, runs fast.

    Also always sfc /scannow and DISM.

    Admit, didn't read the entire post.
      My System SpecsSystem Spec

  3. #3

    Cross Plains
    Posts : 253
    Windows 10 Pro


    This seems to suggest that the BSOD error you are getting is largely caused by hardware issues or a virus infection. You said you scanned with Security Essentials. I dont place much faith in that virus scanner. I would download either AVG or Comodo Internet Security and scan with one of those (not both, more than one AV being installed can cause conflicts). See if that comes up with anything.

    Failing that, if you have access to another computer I would download MemTest86 and burn it to a disc. Boot from that disc and let it check the memory. Let it run for 3-4 passes (minimum of 2 I would say) and see if that find any memory errors. Baring that, it might be a failing hard drive as this error has to do with failing to page memory back into RAM.
      My System SpecsSystem Spec

  4. #4

    Well like I said earlier I scanned my computer withat multiple virus and malware removal software and found nothing. I did also have some lava soft software on there as well and it didn't find anything. I scanned it for memory issues already and didn't find anything. I got it looked at some by Samsung and they don't know what's wrong. It just all of a sudden upgraded me to 8.1 even though I have software updates off but I'll see if that helped or doomed my computer. It's been freezing up since 8.1 installed. I may just have to wipe it and start over.. yay..
      My System SpecsSystem Spec

  5. #5

    Posts : 2,067
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    Hi Linz,

    If you are still getting BSOD's, please create a thread at the BSOD section and read the posting instructions.
      My System SpecsSystem Spec

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