Solved Windows 8.1 System Restore failing, error 0x80070571

hau5junkie87

New Member
Messages
6
Location
San Diego, CA
Hello all,

I am new to this forum but I have been looking quite extensively through existing threads to hopefully find an answer to such a ridiculous problem (i.e. I've done my reading). With that said, I have attempted some of the advice that some of you have offered but to no avail.

So this is my situation: I have been trying to restore my Windows 8.1 64 bit PC to an earlier date, prior to installing Lenovo Power Manager 7.0 (Windows 7 version) on my Lenovo T450s . Although it has been running quite fine at times in Windows 7 Compatibilty mode, it still has issues as it doesn't remember my battery settings when I bring the PC back from hibernate mode. Anyway, I can't uninstall it the traditional way (i.e. there is no uninstall option) and don't want it on my PC anymore; so System Restore is my only desirable option at this point as I would prefer not to have to "Refresh" or Reset it back to manufacturer settings. However, System Restore is not working (this is my first time trying to use it). Every time that I try to, I get an error that "system restore could not be completed and nothing was changed", blah, blah, blah with an error code 0x80070571. [BTW, initially, the error code was 0x80070005 but through all the tweaking/changes I've attempted so far, somehow it evolved to the other.]

These are the measures I have taken with unsuccessful results:
1) System Restore in Clean Boot and in Safe Mode (through the "Shift+Restart" advanced options)
2) Disabled Antivirus and attempted System Restore
3) Changed the Microsoft Software Shadow Copy Provider and Volume Shadow Copy to 'Automatic'
4) SFC /Scannow - this one supposedly found a corrupt file(s) which could not be fixed; results logged in the CBS.log file
5) Chkdsk /R - took a while to run but didn't find any errors
6) DISM /Online /Cleanup-Image /RestoreHealth - 100% good
7) My computer > C:/ > properties > Tools > check for file system errors - no errors found

**note: PC is up-to-date with Windows Updates, drivers, etc.

I feel like I am running out of options here. Do any of you have any more tips? Although otherwise the notebook is running fine and dandy, it is really bugging me that I cannot use this simple yet essential function, which I may need to use at a future time when the OS really craps out on me. Any help is appreciated. :)

Thanks in advance,
hau5junkie87
 

My Computer

System One

  • OS
    Windows 8.1, 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo/T450s
    CPU
    Intel i5-5200U
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 5500
    Screen Resolution
    1920x1080p
    Hard Drives
    500 GB w/ 16 GB SSD Cache
    Mouse
    Etekcity 08-M555
    Internet Speed
    Cable
    Browser
    Firefox 38.0.5
    Antivirus
    Avira AV Free
I'm not sure what good a system restore is, if you couldn't uninstall in the first place. It seems Power Manager 7 was for Windows 7 and below so it may not be working in compatibility mode. There are a few topics on this in Lenovo forums. Have you tried this, to uninstall ?

Run "C:\Program Files (x86)\InstallShield Installation Information\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}\Setup.exe" -l0x9 -AddRemove from an administrative command prompt. or in C:\swtools\readyapps\pwrmgrv directory Command line: "c:\swtools\readyapps\pwrmgrv\setup.exe -l0x9 -AddRemove"

If this works, there is a Lenovo Power Manager driver for T450S Windows 8.1 here. If not, you may be able to install it over the 7 driver and it may uninstall the old version for you - Lenovo Power Management Driver for Windows 8.1 (32-bit, 64-bit) - Laptop - Lenovo Support (US)
 

My Computer

System One

  • OS
    Windows 8.1
I'm not sure what good a system restore is, if you couldn't uninstall in the first place. It seems Power Manager 7 was for Windows 7 and below so it may not be working in compatibility mode. There are a few topics on this in Lenovo forums. Have you tried this, to uninstall ?

Run "C:\Program Files (x86)\InstallShield Installation Information\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}\Setup.exe" -l0x9 -AddRemove from an administrative command prompt. or in C:\swtools\readyapps\pwrmgrv directory Command line: "c:\swtools\readyapps\pwrmgrv\setup.exe -l0x9 -AddRemove"

If this works, there is a Lenovo Power Manager driver for T450S Windows 8.1 here. If not, you may be able to install it over the 7 driver and it may uninstall the old version for you - Lenovo Power Management Driver for Windows 8.1 (32-bit, 64-bit) - Laptop - Lenovo Support (US)

Thanks for the prompt response mrgeek! Unfortunately, those two options didn't work. :( I figured that using System Restore would forcibly uninstall whatever programs didn't exist at the desired restore point (just a supposition). And I'm posting on here, as opposed to Lenovo Community, because I would like to figure out why the heck this restore function isn't working on my fairly new notebook? I currently use it as a secondary PC and its almost bare bones as it is.
 

My Computer

System One

  • OS
    Windows 8.1, 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo/T450s
    CPU
    Intel i5-5200U
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 5500
    Screen Resolution
    1920x1080p
    Hard Drives
    500 GB w/ 16 GB SSD Cache
    Mouse
    Etekcity 08-M555
    Internet Speed
    Cable
    Browser
    Firefox 38.0.5
    Antivirus
    Avira AV Free
When you said can't uninstall it in traditional way, meant Programs and Features in control panel, where getting no uninstall option ? What Anti-Virus are you using ?
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
When you said can't uninstall it in traditional way, meant Programs and Features in control panel, where getting no uninstall option ? What Anti-Virus are you using ?

Yes, the program doesn't show up in Programs and Features and there is no uninstall .exe in the program folder.

Oh and using Bitdefender AV free edition.
 

My Computer

System One

  • OS
    Windows 8.1, 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo/T450s
    CPU
    Intel i5-5200U
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 5500
    Screen Resolution
    1920x1080p
    Hard Drives
    500 GB w/ 16 GB SSD Cache
    Mouse
    Etekcity 08-M555
    Internet Speed
    Cable
    Browser
    Firefox 38.0.5
    Antivirus
    Avira AV Free
Try 30 day trial of this program use force uninstall feature Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller, Portable Uninstaller
But main issue is system restore not working, steps you have taken have not worked if done properly.
Try SFC then DISM and SFC again reboot then try restore, still does not work, chances may need to refresh PC.
Clean boot should of disabled your AV and other software completely is why i asked which one. Other reasons would be these, besides missing or corrupted system files.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Most likely those files can not be fixed in SFC are due to windows update,CBS log give you better clue if i am right.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Most likely those files can not be fixed in SFC are due to windows update,CBS log give you better clue if i am right.

jds63 -- thanks for your help man. So I checked out the Cbs.log and these are the two files that couldn't be fixed:

2015-06-29 22:23:14, Info CSI 00000519 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2015-07-02 19:24:52, Info CSI 00000a1a [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

These two particular files (in quotes) were scattered throughout the file, with perhaps some varation in the details (figure they're all the same). So does this mean anything to anyone? It's all gibberish to me.

Also, will be trying the SFC, DISM, SFC in the order you mentioned (crossing my fingers).
 

My Computer

System One

  • OS
    Windows 8.1, 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo/T450s
    CPU
    Intel i5-5200U
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 5500
    Screen Resolution
    1920x1080p
    Hard Drives
    500 GB w/ 16 GB SSD Cache
    Mouse
    Etekcity 08-M555
    Internet Speed
    Cable
    Browser
    Firefox 38.0.5
    Antivirus
    Avira AV Free
Believe those are due to Windows update KB322345 as some had this issue, some was fixed, as may fix for all by time Windows 10 comes out, not an issue won't cause you problems with PC. You are welcome for the help so far, hope we can find the solution though.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
You know i had BitDefender 2015 gave me same issue, but i tried it in safe mode not clean boot, which clean boot should disable it from running. It did work for me in safe mode restore, but hated idea had to go there everytime i needed to do one.

Try uninstall Bitdefender anyway, see if happens again, be curious even though should of been disabled at point of a clean boot too. Always install it again. Seems be one major reason for this to happen along with corrupt files, missing files, software conflict and a virus.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
1. Use the Event Viewer to detect why System Recovery not working. To do this, type eventvwr.msc /s in Searching Box and press Enter to open the Event Viewer. Double-click on Applications and Services Logs to view the event description.
2. Check if the drive you want to restore has System Restore turned on, and Check if the drives which have System Protection turned on have enough disk space. It is recommended to have at least 300MB free space on the specific drives.
 

My Computer

System One

  • OS
    win8 64bit
1. Use the Event Viewer to detect why System Recovery not working. To do this, type eventvwr.msc /s in Searching Box and press Enter to open the Event Viewer. Double-click on Applications and Services Logs to view the event description.
2. Check if the drive you want to restore has System Restore turned on, and Check if the drives which have System Protection turned on have enough disk space. It is recommended to have at least 300MB free space on the specific drives.

Might be o.k. check event viewer as may only see same error code, but believe system restore being disabled not going cause this error 0x80070571 and had that low disk space be having more issues with pagefile too.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Believe those are due to Windows update KB322345 as some had this issue, some was fixed, as may fix for all by time Windows 10 comes out, not an issue won't cause you problems with PC. You are welcome for the help so far, hope we can find the solution though.

"jds63 -- thanks for your help man. So I checked out the Cbs.log and these are the two files that couldn't be fixed:"

Uninstalling KB322345 is the first thing to try. His log is virtually the same as the one in post 3 in this thread - Some files cannot be repaired!

from this article - Microsoft confirms patch KB 3022345 breaks SFC /scannow | InfoWorld
"This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:
telemetry.ASM-WindowsDefault.json
utc.app.json
The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted."

"may fix for all by time Windows 10 comes out"
FYI- Microsoft claims it has a replacement for this Diagnostics Tracking service that fixes this problem once and for all although I have not tested - https://support.microsoft.com/en-us/kb/3068708 linked from https://support.microsoft.com/en-us/kb/3022345
 

My Computer

System One

  • OS
    Windows 8.1
2015-06-29 22:23:14, Info CSI 00000519 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2015-07-02 19:24:52, Info CSI 00000a1a [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

These two particular files (in quotes) were scattered throughout the file, with perhaps some varation in the details (figure they're all the same). So does this mean anything to anyone? It's all gibberish to me.

See links in post 13. To check if you have this update, go to Control Panel/ Progs & Feat's/ View Installed Updates / type KB322345 in search box. I'm betting you installed this, like I did and uninstalling it will result in a clean scannow
 

My Computer

System One

  • OS
    Windows 8.1
Believe those are due to Windows update KB322345 as some had this issue, some was fixed, as may fix for all by time Windows 10 comes out, not an issue won't cause you problems with PC. You are welcome for the help so far, hope we can find the solution though.

"jds63 -- thanks for your help man. So I checked out the Cbs.log and these are the two files that couldn't be fixed:"

Uninstalling KB322345 is the first thing to try. His log is virtually the same as the one in post 3 in this thread - Some files cannot be repaired!

from this article - Microsoft confirms patch KB 3022345 breaks SFC /scannow | InfoWorld
"This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:
telemetry.ASM-WindowsDefault.json
utc.app.json
The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted."

"may fix for all by time Windows 10 comes out"
FYI- Microsoft claims it has a replacement for this Diagnostics Tracking service that fixes this problem once and for all although I have not tested - https://support.microsoft.com/en-us/kb/3068708 linked from https://support.microsoft.com/en-us/kb/3022345

Your Welcome, as seen there are many posts on this. Many here know about this issue, but does not cause your system any problems to keep it, it was mentioned for thread starter because we are trying fix the issue and of course we would need to see the CBS log to make sure that was the reason for there SFC issue first.

I happened to reinstall Windows 8.1 because of a drive issue and i never received KB322345 again, there was another can not recall KB number similar update for same thing, Diag Tracking, but i am error free with SFC.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Thanks, everyone and hope you had a great 4th of July! Very happy to have come across this forum with such knowledgeable and kind members. So It turns out that I did indeed have the KB3022345 Windows Update installed. Instead of uninstalling it, I first made an attempt to repair those corrupt files following the instructions in this link:

The Tech Cookbook – Windows 8 update (KB3022345) causing corrupt files

Unfortunately this method didn't work for me. Applied the fix and even though the results mentioned that the corrupt files were repaired, SFC kept detecting the same issues. So at that point I uninstalled the KB3022345 update. SFC was finally clear (woot!) but I still ended up refreshing my PC cause I still couldn't find a way to remove the Lenovo Power Manager 7 software (System Restore again failed after removal of KB322345). But after refreshing my PC Lenovo Power Manager was gone, however so were a ton of other apps/updates. I went ahead and D/L'd all the necessary Windows Updates and it turns out that this problematic KB3022345 update was taken off the list.

Again, thanks to you all for your prompt and helpful assistance!

Best regards,
hau5junkie87
 

My Computer

System One

  • OS
    Windows 8.1, 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo/T450s
    CPU
    Intel i5-5200U
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 5500
    Screen Resolution
    1920x1080p
    Hard Drives
    500 GB w/ 16 GB SSD Cache
    Mouse
    Etekcity 08-M555
    Internet Speed
    Cable
    Browser
    Firefox 38.0.5
    Antivirus
    Avira AV Free
I had told you was not really an issue that you needed to uninstall KB3022345 as it will not cause any system problems, but as you saw like i did with a clean install for other reasons, it was not reinstalled. Definitely had nothing to do with the reason system restore did not work, but doing a clean install should have fixed it.

Out of all this you did not even mention if system restore was working again as this was your main topic of your thread here.
Since marked solved we are assuming it is.

You are most welcome for the help, glad we can be assistance to you in this matter.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
I had told you was not really an issue that you needed to uninstall KB3022345 as it will not cause any system problems, but as you saw like i did with a clean install for other reasons, it was not reinstalled. Definitely had nothing to do with the reason system restore did not work, but doing a clean install should have fixed it.

Out of all this you did not even mention if system restore was working again as this was your main topic of your thread here.
Since marked solved we are assuming it is.

You are most welcome for the help, glad we can be assistance to you in this matter.


I went ahead and removed KB3022345 only because I don't like the idea of having any corruptions (malignant or not) on my system, not because I believed that it would cause system issues. Understood you well in that regard. But I think that the presence of this corruption did hinder my ability to perform System Restore; however, that I won't know for sure. Instead of dealing with this System Restore issue any further, I uninstalled the windows update, made sure that SFC checked out fine, and performed a System Refresh instead. On my current, refreshed system, however, System Restore is fully operational and that puts a smile on my face. For that reason I have marked the issue as "Solved".

hau5junkie87
 

My Computer

System One

  • OS
    Windows 8.1, 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo/T450s
    CPU
    Intel i5-5200U
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 5500
    Screen Resolution
    1920x1080p
    Hard Drives
    500 GB w/ 16 GB SSD Cache
    Mouse
    Etekcity 08-M555
    Internet Speed
    Cable
    Browser
    Firefox 38.0.5
    Antivirus
    Avira AV Free
O.k., i had this update at a time like you and it did not cause me any issues with system restore. I understand your point about not wanting corrupted files on your system that it can not fix, as many here also had and were aware of the cause of this issue from many pasts posts here on it. If read about this update it was to enable Diagnostic Tracking service.

As we both should see now KB3022345 was not updated through windows again during a reinstall for reasons of this issue most likely from Microsoft and believe it was replaced with another, can't recall number have to find it.

If you open Services and look for Diagnostic Tracking Services, i guarantee it is there and enabled, if you did all your important windows updates yet.

Now, system restore was most likely fixed from a refresh, glad it is fixed and is solved.

Hopefully it was not caused by any other cause, time will tell if all is well, for now i suggest while it is good make a system restore point manually before you install all back on the system.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
hau5junkie87 ... SFC checked out fine, and performed a System Refresh instead. On my current, refreshed system, however, System Restore is fully operational and that puts a smile on my face. For that reason I have marked the issue as "Solved".

Happy to hear that everything got worked out w/o too much effort. Cheers
.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
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