PC Won't Power On - PSU Passed Paperclip Test

gijeff

New Member
Messages
3
Hi all,

I have a custom built PC w/ Windows 8.1, Corsair CX750 PSU, Intel Core i5-4760K CPU, MSI Z87-G45 Gaming Mobo, EVGA GeForce GTX 760 graphics card, Crucial Ballistix Sport 8GB Ram, and it will not power up. When everything is plugged in and I press the power button on the Corsair Carbide tower, it does absolutely nothing. I think I had a power surge that affected it last Friday. The computer has worked fine since 11/2013, and all of the sudden wouldn't power on after the power surge.

I started a warranty return w/ Corsair and they told me to try the paperclip test. I bridged the connector and got the fan on the PSU to spin and also a hard drive to spin. They're telling me that means the PSU works fine, but I'm not sold - I've seen elsewhere that sometimes if they're fried they can power small things but not an entire system. I've started a warranty return w/ MSI but I'm concerned it won't be the Mobo and I just wasted time and money waiting to hear that, or that they may not warranty it when they see one or two of my screws during installation slightly dug into the Mobo. Although those screws have not impacted the system in any way for 1 1/2 years, I'm worried they may blame that damage and refuse to warranty it.

How do I troubleshoot to see for certain if it is the PSU, Mobo, or something else?

Thank you,

Jeff

Edit: Using another computer to swap parts in and out to see what is or isn't working of is likely out of the question. I don't have any other PCs around and know almost no one in the town I live since I recently moved here.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4760k
    Motherboard
    MSI Z87-G45 Gaming
    Memory
    Ballistix Crucial 8GB
    Graphics Card(s)
    EVGA GeForce GTX 760 2GB
    Hard Drives
    Western Digital 1TB
    PSU
    Corsair CX750
    Case
    Corsair Carbide
    Cooling
    Cooler Master Hyper 212 EVO
Hi there,could be a dodgy power button,unplug your front panel connector from the motherboard,,should write "pwrsw" or something close to that and short the two pins with a screwdriver,lets see if its the switch's fault.

Sure,sounds a bit "ghetto" and you might be "afraid" to keep up in such a way.You can always "switch" your reset (rst) front panel connector to the "pwr" pins and hit the reset button,does it power up now?
 
Last edited:

My Computer

System One

  • OS
    W8 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home...made ®
    CPU
    Intel i7 2600k
    Motherboard
    GA-Z68X-UD3P-B3
    Memory
    Corsair Vengeance 4x4Gb 1600 Mhz
    Graphics Card(s)
    ASUS GTX 680 DirectCU II SLI
    Sound Card
    onboard
    Monitor(s) Displays
    LG Flatron W2240S PN
    Screen Resolution
    1920X1080
    Hard Drives
    SanDisk Ultra Plus SATA 3 128GB X2

    Western Digital Caviar Blue 2x1TB + WD Caviar Black 1TB
    PSU
    Corsair RM 850 X
    Case
    Chieftec Dragon
    Cooling
    Thermalright Macho HR-02
    Keyboard
    Ivation mechanical backlit
    Mouse
    MS Optical 6000
    Internet Speed
    24 Mbps
    Browser
    Chrome
    Antivirus
    ESET NOD32 8.0.312.0
I removed my GPU and all power except for the main 20/24 connector to the mobo and the CPU power, shorted the 2 pins to the power switch, and nothing. Tried connecting the power switch and pressing the power button, and nothing.

Hooked up my PSU to another computer and it powered right up. So, it would seem it definitely isn't the PSU. What would be the next step for troubleshooting - Mobo or CPU?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4760k
    Motherboard
    MSI Z87-G45 Gaming
    Memory
    Ballistix Crucial 8GB
    Graphics Card(s)
    EVGA GeForce GTX 760 2GB
    Hard Drives
    Western Digital 1TB
    PSU
    Corsair CX750
    Case
    Corsair Carbide
    Cooling
    Cooler Master Hyper 212 EVO

My Computer

System One

  • OS
    Win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HTPC: Custom built
    CPU
    intel i5-2400
    Motherboard
    Gigabyte GA-Z68MX-DS2H
    Memory
    16GB Corsair DDR3-1600
    Graphics Card(s)
    on-board HD3000
    Sound Card
    On-board
    Monitor(s) Displays
    Samsung 32" LED
    Hard Drives
    eight HGTS Deskstar NAS, 3TB
    seven WD Red NAS, 3TB
    one Seagate ES.2, 1TB
    one 64GB SSD
    PSU
    Corsair 750W
    Case
    Li-Lian case with SuperMicro hotswap backplane
    Cooling
    Case 4 6" fans, stock CPU cooler
    Other Info
    Two 3-Ware (LSI) model 9650SE-8LPML RAID cards.
Article is pretty good,covering common "faults",kinda newbish,but does cover basic troubleshooting methods.I would go ahead and unplug all but necessary components,i mean all,to the last fan,and try to at least make it to a POST screen.
Give more than one try to RAM sticks,if more than one,different sticks in various slots,tell us how it goes,combination and outcome,so we can follow up,good luck!
 

My Computer

System One

  • OS
    W8 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home...made ®
    CPU
    Intel i7 2600k
    Motherboard
    GA-Z68X-UD3P-B3
    Memory
    Corsair Vengeance 4x4Gb 1600 Mhz
    Graphics Card(s)
    ASUS GTX 680 DirectCU II SLI
    Sound Card
    onboard
    Monitor(s) Displays
    LG Flatron W2240S PN
    Screen Resolution
    1920X1080
    Hard Drives
    SanDisk Ultra Plus SATA 3 128GB X2

    Western Digital Caviar Blue 2x1TB + WD Caviar Black 1TB
    PSU
    Corsair RM 850 X
    Case
    Chieftec Dragon
    Cooling
    Thermalright Macho HR-02
    Keyboard
    Ivation mechanical backlit
    Mouse
    MS Optical 6000
    Internet Speed
    24 Mbps
    Browser
    Chrome
    Antivirus
    ESET NOD32 8.0.312.0

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
I read through that article and have done pretty much everything on it that is applicable. Good article, thank you.

I tried it both with and without the harddrive plugged in. It does have an OS - Win 8.1. The computer functioned normally for 1 1/2 years before just stopping w/o warning.

I unplugged everything except for the CPU power and main 20/24 pin power connections, along with CPU fan, and it would not do anything at all.

Next step, I will pull it apart and visually inspect the motherboard, front and back. If I can't see any signs of damage, I will "breadboard" like the article mentioned and reconnect everything outside of the tower, hoping maybe it was just a loose connection or a ground issue.

I'm pretty sure my mobo is toast, though :(
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4760k
    Motherboard
    MSI Z87-G45 Gaming
    Memory
    Ballistix Crucial 8GB
    Graphics Card(s)
    EVGA GeForce GTX 760 2GB
    Hard Drives
    Western Digital 1TB
    PSU
    Corsair CX750
    Case
    Corsair Carbide
    Cooling
    Cooler Master Hyper 212 EVO
Well, is the GPU plugged in? And having just the hard drive and CPU plugged in wont allow it to do anything. Since you need ram for everything. (Except for long term storage)
Make sure EVERYTHING is plugged in correctly. Look up your case (if custom)and watch a build of it be built.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
The motherboard may be plugged in wrong
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
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