Brand New HP Laptop Very Slow

Thomas23

New Member
Messages
1
Hi, I recently purchased a new laptop and it is incredibly slow. Everything just feels so slow and takes forever to load websites. I can't even watch a Youtube video on 480p without it out lagging and the sound continuing to play but the video just stops.

Laptop: HP Pavilion 14-AF013AU Laptop - Hot Deals | Harvey Norman Australia


  • Operating systemWindows 8.1 64
  • Processor familyAMD Dual-Core E-Series processor
  • ProcessorAMD Dual-Core E1-6015 APU with Radeon R2 Graphics (1.4 GHz, 1 MB cache)
  • Memory, standard8 GB DDR3L-1600 SDRAM (1 x 8 GB)
  • Display14" diagonal HD BrightView WLED-backlit (1366 x 768)
  • GraphicsAMD Radeon R2 Graphics


    Would greatly appreciate some help! Cheers.
 

My Computer

System One

  • OS
    Windows 8.1
Have you run a benchmark to check your bandwidth? It sounds like network throughput isn't up to what you are used to. Perhaps the network interface isn't optimized.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Networx is great for checking throughput. Also didn't say if WiFi or connected by LAN cable. Kind of assume WiFi.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
If it's new return it and get one that works correctly.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
If it's new return it and get one that works correctly.

That's a thought. I once got a PC I bought online with a noisy HD. It would not even boot to the bios. The drive was obviously bad. But if I let support talk me into trying to fix it, then I would have owned the lemon. I shipped it back for refund pronto.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
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