DISM works, but SFC /scannow still reports corruption

kfrance

New Member
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5
Windows update has stopped installing updates, of course - then ran sfc /scannow and found corruption.

I used DISM command to repair:
DISM /Online /Cleanup-Image /RestoreHealth

DISM reported that corruption has been fixed.

Then ran sfc /scannow multiple times and still have corruption.

Windows 8.1 on a Surface Pro. It boots properly and runs normally, I just can't do certain windows updates (the critical ones, of course).

Any thoughts?

Thank you -
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Surface Pro (original)
    Antivirus
    Advast
I had exactly the same problem,sorted it by uninstalling these 2 updates and hiding them:
KB3035583 and KB3068708,there are many problems from many people if you google these 2 updates.

Regards
 

My Computer

System One

  • OS
    WINDOWS 8/64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K550C
    CPU
    Intel Core i7-3537U
    Motherboard
    ASUSTeK COMPUTER INC. X550CC 1.0
    Memory
    8GB
    Graphics Card(s)
    Intel(R) HD Graphics 4000, NVIDIA GeForce GT 720M
    Sound Card
    Intel(R) Display Audio/ Realtek High Definition Audio
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung 850 Pro SSD
    Browser
    Chromium
    Antivirus
    Windows defender
Thank you for the help. I successfully uninstalled KB3035583 and tried to uninstall KB3068708 in the Control Panel and received the following error: "An Error Has Occurred. Not All of the Updates Have Been Successfully Uninstalled."

I then used the sfcfix.exe tool that was mentioned to fix KB3068708 that was listed in another thread on this site. Rebooted and tried sfc /scannow and still have the corruption message.

Capture.PNG

I wonder if I should try to manually remove KB3068708? Any other thoughts?

Thank you!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Surface Pro (original)
    Antivirus
    Advast
Sometimes sfc /scannow needs to be run 3 or 4 times to fix corrupt files and restarting after each run.
How did you uninstall the first update?

Regards
 

My Computer

System One

  • OS
    WINDOWS 8/64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K550C
    CPU
    Intel Core i7-3537U
    Motherboard
    ASUSTeK COMPUTER INC. X550CC 1.0
    Memory
    8GB
    Graphics Card(s)
    Intel(R) HD Graphics 4000, NVIDIA GeForce GT 720M
    Sound Card
    Intel(R) Display Audio/ Realtek High Definition Audio
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung 850 Pro SSD
    Browser
    Chromium
    Antivirus
    Windows defender
Search your sfc log & see if you find these 2 errors---
They can be ignored.

Cannot repair member file [l:24{12}]"utc.app.json"

Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json"
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
These two don't appear in the CBS.log:

Cannot repair member file [l:24{12}]"utc.app.json"

Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json"

But I have LOTS of unrepairable member files... lots.

I was able to eventually get both
KB3035583 and KB3068708 removed - I used the uninstall option through Control Panel, View Windows Updates

I am trying sfc /scannow a few times. I am on my third try/reboot and still get errors. I wonder if I should try to hide
KB3035583 and KB3068708 and try to load the remaining updates and see if that works?

DISM gives me a clear bill of health - this is unreal!

Thanks for any other suggestions you might have.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Surface Pro (original)
    Antivirus
    Advast
Try uninstalling kb3022345. That is the one that was causing mine to error. MS has released at least three updates that have jacked up sfc /scannow. It is a false error but makes it so one can't use the tool until MS decides to fix it, unless the offending update(s) gets uninstalled.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

My Computer

System One

  • OS
    WINDOWS 8/64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K550C
    CPU
    Intel Core i7-3537U
    Motherboard
    ASUSTeK COMPUTER INC. X550CC 1.0
    Memory
    8GB
    Graphics Card(s)
    Intel(R) HD Graphics 4000, NVIDIA GeForce GT 720M
    Sound Card
    Intel(R) Display Audio/ Realtek High Definition Audio
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung 850 Pro SSD
    Browser
    Chromium
    Antivirus
    Windows defender
kb3022345 wasn't installed (but I checked - thank you for that) and trying resetting windows 8.1 update components. No dice... DISM still clears, but sfc doesn't work and updates are now backing up. Current updates that can't load just came in the last few days. Includes a cumulative security update.

Am i destined to do a Refresh? It seems ridiculous that all the rest of the diagnostic tools show good (except for sfc /scannow) and it runs fine, except for not allowing updates to run.

Maybe that's good that I can't update anything from Microsoft. Maybe its a blessing in disguise.....
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Surface Pro (original)
    Antivirus
    Advast
Don`t know what else to suggest,but windows really messed up their update system in windows 8/8.1,and still do not seem to have fixed the many different issues that customers are having.Maybe using a free imaging software, if you are not already [once you have the problem sorted],then you can restore to a recent working image.I use Macrium Reflect which has never let me down yet,but there are others to try also.

Regards
 

My Computer

System One

  • OS
    WINDOWS 8/64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K550C
    CPU
    Intel Core i7-3537U
    Motherboard
    ASUSTeK COMPUTER INC. X550CC 1.0
    Memory
    8GB
    Graphics Card(s)
    Intel(R) HD Graphics 4000, NVIDIA GeForce GT 720M
    Sound Card
    Intel(R) Display Audio/ Realtek High Definition Audio
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung 850 Pro SSD
    Browser
    Chromium
    Antivirus
    Windows defender
It really looks like they did a good job screwing it up. Well, thanks for your help on this. I will try repairing and saving an image as you suggested.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Surface Pro (original)
    Antivirus
    Advast
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