Solved Every startup - Eventlog: Event 1060, Application Popup

andiherbst

New Member
Messages
3
Dear all,

I encounter a strange error in the eventlog every time I start the my notebook, which I was not able to resolve.
I would really appreciate the help of the experts in this great forum!

Some information on my machine: I use Windows 8.1 Pro which is otherwise showing no errors at all. I regularly maintain it.

I already tried the "standard" procedures like:
-) Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
-) chkdsk /f /r

I don't use tuningtools like regcleaners :)

My drivers are all updated.

So here is the error in XML format:
Code:
<Event xmlns="[B]http://schemas.microsoft.com/win/2004/08/events/event">[/B]
[B][URL="file:///C:/Users/Hans-J%C3%B6rg/AppData/Local/Temp/tmpB759.xml#"]-[/URL] <System>
  <Provider Name="[B]Application Popup[/B]" Guid="[B]{47bfa2b7-bd54-4fac-b70b-29021084ca8f}[/B]" EventSourceName="[B]Application Popup[/B]" /> 

  <EventID Qualifiers="[B]49152[/B]">1060</EventID> 

  <Version>0</Version> 

  <Level>2</Level> 

  <Task>0</Task> 

  <Opcode>0</Opcode> 

  <Keywords>0x80000000000000</Keywords> 

  <TimeCreated SystemTime="[B]2015-06-09T16:09:08.951583000Z[/B]" /> 

  <EventRecordID>25295</EventRecordID> 

  <Correlation /> 

  <Execution ProcessID="[B]4[/B]" ThreadID="[B]196[/B]" /> 

  <Channel>System</Channel> 

  <Computer>G75VX</Computer> 

  <Security /> 

  </System>


[URL="file:///C:/Users/Hans-J%C3%B6rg/AppData/Local/Temp/tmpB759.xml#"]-[/URL] <EventData>
  <Data /> 

  <Data>\SystemRoot\SysWow64\Drivers\hwinterface.sys</Data> 

  <Binary>000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000</Binary> 

  </EventData>



[/B][B]  </Event>
[/B]

Event data:
Code:
\SystemRoot\SysWow64\Drivers\hwinterface.sys
000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000

The general tab of my eventlog is in German unfortunately - so I will try to translate as good as I can :/
Code:
The description of event-ID "1060" from source "Application Popup" was not found. Either, the component, which causes this event is not installed on te local computer or the installation is damaged. You can install or repair this component on the local computer.

The following information was saved with the event


\SystemRoot\SysWow64\Drivers\hwinterface.sys


The message-ressource is present but the message was not found in the string/message table.


Thanx very much in advance!

Best,
Andi
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
Think back on when this entry began appearing with frequency if hardware drivers installation or update had been done. My guess is the process left a 'snag'. If the driver is identified, then an uninstall and clean install of the latest might do the trick.
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
Thx very much for your reply!

I just booted to Safe Mode with network support and there, the error was not present in the eventlog.
Consequently the error could probably be solved - I'm just not able to track down which driver or which component is causing this. Is there any way to identify the human readable name of the driver based on the error message? So that it would point at blutooth or touchpad for instance?

How should I start "debugging" this systematically?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
You wrote, "I regularly maintain it." There must be a method to that madness! The first pop up event would have occurred after the drivers were installed or updated and the pc was rebooted. The time and day might jog a memory loose.

Another angle to pursue is to look at events that occur coincidentally with the pop up event. The 'snag' might have generated more than one event on every boot. Those events, if any, might be more informative.
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
Thx for your input 10soonerlater! I was finally able to solve the error - I simply deleted the file hwinterface.sys.
My eventlog is now completely error free :) Thus this driver was an unneeded remnant and its removal didn't do any harm.
Marked as solved :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
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