Windows 8 and 8.1 Forums

Event ID 41, Kernel-Power error...

  1. #1

    Event ID 41, Kernel-Power error...

    I've been getting periodic errors, event ID 41 that states:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Well, I didn't loose power, the system stopped responding, but didn't crash with a BSOD...

    The frequency of this error seems random, that hangs the system and then reboots without warning:

    Click image for larger version

    The event ID 41 is always proceeded by two event ID 6, information level about the "FilterManager":

    Click image for larger version

    There seems to be no rime and reason as to why this event is taking place. I could be just browsing the web with FF/IE, working on some MS Office documents, business programs, etc., and boom, down she goes...

    The KB2028504 article points to hardware failure, overheating, overclocking, etc., but... The system runs with default clock settings, neither the CPU, nor the memory overclocked. This system also runs Windows 7 SP1 Professional 64-bits, dual-boot, that has no issues with random reboots, or any other problems for that matter.

    Is there a way to disable loading the "FilterManager" for testing purposes?

      My System SpecsSystem Spec

  2. #2

    Posts : 3
    Windows 7 64-bit

    What drivers are loaded by the FilterManager before the crash? Are they the same for every crash? Event id 6 may be more useful for troubleshooting than event id 41 that just states that the system crashed and was automatically restarted. suggests updating all the drivers, firmware, BIOS, etc., resetting the BIOS settings (jut in case), run hardware diagnostics, though if it works fine in Windows 7 is most probably a driver compatibility issue.
      My System SpecsSystem Spec

  3. #3

    Yes, Windows 7 runs just fine, this issue is only with W8.1.

    Hardware being the root cause of the problem while probable, it's unlikely. Not to mention that hardware issues more likely would show up more frequently...

    There are no drivers AFAICS, the hard lock happens on an already running system that has been up for a longer period of time. Based on the even viewer, all activities intermediately preceding the hard lock are related to the drives and NTFS checks of the drives:

    Click image for larger version

    Maybe MS code, or the Intel driver have some bugs that occasionally causes hard lock...
      My System SpecsSystem Spec

  4. #4

    Posts : 683
    Win 8.1.1 Pro x64

    I used to have this problem for months about 2-3 times a day, but suddenly a few weeks ago it stopped.
    I have disabled all logging except system, performed some minor tweaks and I clean journal file each day.

    Not sure, if any of it is related, but you might give it a try: fsutil usn deletejournal /d /n c:

    P.S.: Some of the loggings are related to Kernel-Power, so who knows.
    Attached Thumbnails Attached Thumbnails capture_05132015_213952.jpg   capture_05132015_213927.jpg  
      My System SpecsSystem Spec

  5. #5

    Thanks TairikuOkami...

    It's been five days that my system didn't have the kernel power error. The relatively large Windows update may have something to do with and as such, I leave it alone for the time being. If it returns, I'll try your suggested solution...
      My System SpecsSystem Spec

Event ID 41, Kernel-Power error...

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