Laptop Performance Issues with speed. Software or Hardware

EmoTallica

New Member
Messages
13
Location
Canada
My laptop has been having speed issues. So about a month ago my laptop was working perfectly fine. But one time my computer just got stuck on a boot loop so I had to hard reset after installing updates cause it was frozen. A little after that I got a blue screen and my laptop just turned off. I restarted it and after that I noticed my computer acting slow. I tried installing Windows 8.1 twice and it errors when installing and repairs windows back. Now my computer is at a point where when I load chrome everything is so laggy. Itunes freezes and skips, skype lags. everything just is so slow its like my Quad core turned in to a single core with 1.2Ghz. Everything should be running fine with my laptop. I have scanned with Avast, Scanned with Malwarebytes, Defraged, Disk cleaned, CCleaner and nothing has fixed it. Is it a hardware problem like could something be danged. Or is it a windows problem where I should just wipe my drive and re install windows? Please help
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Ideapad Z710
    CPU
    Intel Core i7-4700MQ CPU@ 2.40 Ghz. Single-core turbo speed 3.4Ghz. Quadcore turbo boost up to 3.4Gh
    Memory
    8.00 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GT 745M 2GB
    Sound Card
    IDT HD Audio
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 1TB HDD
    Keyboard
    Black Web K950
    Mouse
    Logitech M325
    Internet Speed
    100Mbps Down/10Mbps Up
    Browser
    Chrome
    Antivirus
    AVG
My preference is to use task manager and resource monitor to pinpoint what is consuming resources. After updates, windows and Norton would defragment the drive, which caused my laptop to slow down.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba C55Dt-A5106
    CPU
    Processor AMD A6-5200 APU with Radeon(TM) HD Graphics, 2 Ghz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Toshiba PSCFWU-02C031
    Memory
    4GB
    Graphics Card(s)
    AMD Radeon HD 8400
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop and DELL E193FP
    Screen Resolution
    1366x768 1280x1024
    Hard Drives
    Toshiba MQ01ABD075
    DVD Writer TSSTcorp CDDVDW SU-208FB
    Keyboard
    Logitech Wave 2.4 Cordless or Laptop Standard PS/2 Keyboard Enhanced
    Mouse
    Logitech M1100 Performance Laser Cordless Combo or Logitech G500
    Internet Speed
    Upload/Download 91/11Mbps
    Browser
    IE 11
    Antivirus
    Norton
    Other Info
    Toshiba System Settings V1.1.2.32001
    BIOS Version Inside Corp., 1.60, 11/15/2013
    EC (Embedded Controller) Version 1.20
    Hardware Abstraction Layer 6.3.9600.16500
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