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Windows 8.1 Pro Built-in Defrag Tool Won't Open

  1. #1

    Posts : 1
    Windows 8.1 Pro

    Windows 8.1 Pro Built-in Defrag Tool Won't Open

    I'm using Windows 8.1 Pro 64-bit.

    I'm having problem to launch the built-in Disk Defragmenter. It won't just open.

    I have tried the following steps based on the link:
    • sfc /scannow
    • Dism /Online /Cleanup-Image /RestoreHealth
    • restart the system
    • sfc /scannow

    Here is the error message after running sfc /scannow

    Microsoft Windows [Version 6.3.9600](c) 2013 Microsoft Corporation. All rights reserved.
    C:\WINDOWS\system32>sfc /scannow
    Beginning system scan.  This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    I am also attaching my CBS log file.

    Can anyone provide other suggestions?

    Thank you!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    The sfc message you are showing, is this before or after you ran the DISM command?

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Windows 8.1 Pro Built-in Defrag Tool Won't Open

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