'Computer Memory Low' Problem

mattandbenny

New Member
Messages
5
Hi All.

I have Windows 8 and keep getting a 'low memory' problem. I am dreadful on computers so haven't a clue what to do! It is an Acer Aspire laptop which I have had about 18 months and apparently has '8 GB DDR3 Memory'.

I have attached all the screenshots which i can think of that may help anyone to diagnose why i am getting this low memory problem. If anyone could offer any advice that would be amazing!


Task_Manager1.jpg


Task_Manager2.jpg


Memory1.jpg


System1.jpg
 

My Computer

System One

  • OS
    Windows 8
The problem here has nothing to do with a shortage of RAM but the high commit charge. This is currently 28.2 from a maximum of 31.8 GB. Under normal circumstances 31.8 GB is more than plenty. Typically the symptoms of a memory leak would be a high commit charge. To see the cause you need to select the "Details" tab and add the "commit size" column and show a screenshot sorted by that. There is no guarantee that will reveal the problem but it is a good start.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
The problem here has nothing to do with a shortage of RAM but the high commit charge. This is currently 28.2 from a maximum of 31.8 GB. Under normal circumstances 31.8 GB is more than plenty. Typically the symptoms of a memory leak would be a high commit charge. To see the cause you need to select the "Details" tab and add the "commit size" column and show a screenshot sorted by that. There is no guarantee that will reveal the problem but it is a good start.


Thanks for your help. Below is a screenshot of what i think you are asking for (Apologies if not!).

Memory2.jpg
 

My Computer

System One

  • OS
    Windows 8
Lmiller7, I'd like to learn more about high commit charge! Is there a short document I can read about this? I'll be following along, listening in.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
The "Commit size" column is not shown by default but must be manually added. Right click on any column header and select "Select columns" from the menu and add the "Commit size" column. Resize columns so everything is visible.

Edit: The commit charge is a rather difficult concept to understand and many articles get it wrong. You really need an understanding of how a modern memory manager works and that isn't simple.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
The "Commit size" column is not shown by default but must be manually added. Right click on any column header and select "Select columns" from the menu and add the "Commit size" column. Resize columns so everything is visible.

Edit: The commit charge is a rather difficult concept to understand and many articles get it wrong. You really need an understanding of how a modern memory manager works and that isn't simple.


Ah okay, i've added it now.

Memory3.jpg


I noticed the top one is McAfee but i don't even use McAfee - it came with the laptop but i downloaded AVG to use.
 

My Computer

System One

  • OS
    Windows 8
I think you have to uninstall McAfee using Revo Uninstaller or McAfee's own uninstall tool -- else, it still runs & uses resources.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
The McAfee commit might be high but it is less than 2% of the total. The problem is something else and rather beyond my experience.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
"Low Memory" is also used as a general warning when there is memory allocation problem and doesn't mean literary not enough. Are there just some particular program/s that gives you that warning ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Not really, the only sort of program i use is i play football manager, but ive had this message when ive not been playing it (such as when i was taking thr screenshots).

Only thing i can think of is when i got the message this time i had 9 or 10 different tabs open on chrome. But the computer is generally really slow recently even when ive only got 1 or 2 tabs open, i'm desperate to sort out the problem!
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
You need to uninstall McAfee, as already suggested, you are currently running AVG as well, have you done that ?

There's no feedback from you. You may have to do a number of things. That's a starter observation.
 

My Computer

The problem here has nothing to do with a shortage of RAM but the high commit charge. This is currently 28.2 from a maximum of 31.8 GB. Under normal circumstances 31.8 GB is more than plenty. Typically the symptoms of a memory leak would be a high commit charge. To see the cause you need to select the "Details" tab and add the "commit size" column and show a screenshot sorted by that. There is no guarantee that will reveal the problem but it is a good start.

He doesn't have 32GB of RAM, he has 8GB, that's the total amount of Virtual memory that Windows will allow him to use. He has 8GB of physical memory, and 24GB on the page file (That's what it looks like).

Lmiller7, I'd like to learn more about high commit charge! Is there a short document I can read about this? I'll be following along, listening in.

Commit charge is basically the total pageable virtual memory available with no backing store except for the page file. In other words, it's the amount of memory available in RAM (Excluding non paged memory) + the amount on the pagefile.
The two types of commit charge are limit and total.
Total is the amount that is being used by RAM and the page file, this is what you're seeing (28.2GB).
Peak is the total amount of physical and page file space (minus the non pageable memory), this is the 31.8GB total commit charge.

What you're seeing is the result of low virtual memory, something isn't freeing memory after it has been allocated, thus reducing address space at a given rate.
User mode memory leaks are rather difficult to troubleshoot because each process has it's own private address space that can't be mixed with other processes, thus limiting how much you can explore unlike Kernel mde memory leaks which allow you to see the entire system address space.

I recommend you download and install Process Explorer, check the RAM usage and take a screenshot.
https://technet.microsoft.com/en-gb/sysinternals/bb896653.aspx

To be honest, it looks more complicated than a simple memory leak, and it's difficult to say what we need at this time. We might need some global flags enabled, and the Windows SDK. I'll look further into this if I have the time.
 

My Computer

System One

  • OS
    Windows 7
Back
Top