I was attempting to clean up and optimize my toshiba satellite laptop by eliminating programs I no longer needed or wanted. After which I wanted to clean things up, so I downloaded Advanced System Care 8 from Cnet. Ran that, and ever since, things have been going nuts. I first noticed that I couldn't watch Netflix as protected video wasn't turned on. When I tried to fix it, certain parts of windows 8 immersive just don't work.
Other issues started happening then. Like after booting, I'd open up IE and it wouldn't go to home page, because it'd been set to proxy. I never set it to proxy, it's suppose to auto detect wireless. The virtual keyboard or cmd windows would appear at random. Just a bunch of odd things like this.
At first I tried to do a restore back to before I'd ran Advanced System Care. But it won't let me, because it claims I've virus protection on, yet both AVG and Windows Defender are turned off before I start the restore. So my next option was to use the recovery disks I'd created the day I'd bought the laptop. Can't do that either. I never get a prompt to enter bios, so I can get windows to boot off the DVD drive. I've tried escape key for 3 seconds then f1, or f2....everything I can find via google. Just before joining here I'd read I could use the command RSTUI from either cmd or run. From Cmd, I get "that's not a batch file" error, and from run I get a "cannot find this program" error.
Could this be a virus that slipped past AVG and Windows defender? If so, I've no clue where I'd get it from. The only place I download anything is from Cnet.