Mercury7077
New Member
- Messages
- 2
Hi all
I bought an Acer Switch 10 and made a System Image File of the drive
I saved this file on an USB hard drive and it re-imaged without issue after a reset of the PC
I then had to exchange the Switch 10 due to a cracked screen while under warranty
I am now trying to install the system image from the original Switch 10 onto the new replacement, but the system stops me with the message:
"To restore this computer, Windows needs to format the drive that the Windows Recovery Environment is currently running on. to continue with the restore, shut down this computer and boot it from a Windows installation disc or a system repair disc and then try the restore again"
I have no problems getting to this drive, but the laptop didn't come with any installation or system repair discs
Is it even possible to put a system image from one computer onto another computer with the exact same specs?
Acer support wasn't a lot of help as they kept telling me to format my hard drive and start form scratch...
Can someone please tell me what I am missing in the above message or what I am doing wrong?
Thanks
I bought an Acer Switch 10 and made a System Image File of the drive
I saved this file on an USB hard drive and it re-imaged without issue after a reset of the PC
I then had to exchange the Switch 10 due to a cracked screen while under warranty
I am now trying to install the system image from the original Switch 10 onto the new replacement, but the system stops me with the message:
"To restore this computer, Windows needs to format the drive that the Windows Recovery Environment is currently running on. to continue with the restore, shut down this computer and boot it from a Windows installation disc or a system repair disc and then try the restore again"
I have no problems getting to this drive, but the laptop didn't come with any installation or system repair discs
Is it even possible to put a system image from one computer onto another computer with the exact same specs?
Acer support wasn't a lot of help as they kept telling me to format my hard drive and start form scratch...
Can someone please tell me what I am missing in the above message or what I am doing wrong?
Thanks
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Aspire Switch 10 SW5-012-19RC
- CPU
- Intel Atom Z3735F