Solved UEFI does not recognize DVD drive but it works in Windows

Elizabeth

New Member
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I just purchased a new desktop computer that has a UEFI bios. The DVD drive works fine reading and writing in Windows 8.1 but I cannot boot from the CD because it doesn't show up in the bios boot order list or anywhere else in the bios. Can someone help me?

Thanks in advance
 

My Computer

System One

  • OS
    Wndows 8
it will be listed by model not cd/dvd

press F12 at the first boot logo and you will see a Sony, Toshiba or something
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Thanks for the reply, but there is nothing there at all, no model, no dvd. The only listed boot options anywhere in the UEFI bios are the internal hard drive and USB. But it works in windows.
 

My Computer

System One

  • OS
    Wndows 8
go to mfg's website and check for updated bios, the bios needs to recognize the dvd before it can boot from it

windows is reconizing it

and it may even be a firmware update for your dvd drive
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Thanks for your replies. The bios and driver are both up-to-date according to the HP web site. Still no DVD in the bios. What I cannot understand is how it can not be recognized by he UEFI and yet still work under Windows 8.1. I am pretty sure that should be impossible....
 

My Computer

System One

  • OS
    Wndows 8
What's the make and model of your PC? It wil be something like 'Acer Aspire ES1-512'. Is it an internal DVD player that came already fitted or an external USB one?
 

My Computer

System One

  • OS
    Windows 8.1 with Bing x64
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire ES1-512-CSYW
    CPU
    Intel Celeron N2840 @ 2.16GHz
    Motherboard
    Acer Aspire ES1-512 BIOS: Insyde Corps V1.07
    Memory
    4GB DDR3L SDRAM
    Graphics Card(s)
    Intel HD
    Internet Speed
    10Mb/s 3 Network HSPA+
    Browser
    IE11 and Firefox
    Antivirus
    Windows Defender
Thank you for your reply, stringjunky. My model is HP 23-n019. BIOS, DVD firmware and drivers have all been updated from the HP website. Still no joy...
 

My Computer

System One

  • OS
    Wndows 8
Are you using an external dvd player?

Edit: Found your pc ..it does.

What disk are you trying to boot up? If it's not a MS one or one approved by them you might have to disable Secure Boot to run it.

If you have a bootable Windows disk try booting up with it ...if it works then you need to disable secure boot.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 with Bing x64
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire ES1-512-CSYW
    CPU
    Intel Celeron N2840 @ 2.16GHz
    Motherboard
    Acer Aspire ES1-512 BIOS: Insyde Corps V1.07
    Memory
    4GB DDR3L SDRAM
    Graphics Card(s)
    Intel HD
    Internet Speed
    10Mb/s 3 Network HSPA+
    Browser
    IE11 and Firefox
    Antivirus
    Windows Defender
What's on the DVD that you are trying to boot from? Depending on what it is you may have to disable secure boot in the BIOS. Are you sure the DVD is in fact bootable? Inserting the CD/DVD into the drive and having it Auto Run in Windows doesn't mean its also bootable. They are two different things.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
The UEFI firmware settings determines what type of boot devices are available in the boot menu. On some OEM computers, you must insert Secure Boot compatible DVD, for example Windows 8/8.1 64-bit DVD.

Here is info about UEFI Boot Mode and Legacy BIOS Boot Mode: link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
I agree with the last two posts. If your system is set to boot UEFI only capable devices, it will not see the Basic DVD drive. To test, put a Windows 7 or Windows 8 DVD drive in the device BEFORE you boot and perhaps it will show up then. If it does, you may need to enable Legacy or UEFI boot devices in the CSM, depending on your Bios's configuration.

I do wish we could get away from using the term Secure Boot when we really mean UEFI....
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Lenovo IdeaPad G580

When I insert Windows 7 32/64-bit DVD or Windows 8 32-bit DVD into my laptop, the DVD is not recognized (see screenshot below).

Lenovo boot menu 1.png

When I insert Windows 8 64-bit DVD into my laptop, the DVD is recognized (see screenshot below), because Windows 8 64-bit DVD is Secure Boot compatible.

Lenovo boot menu 2.png
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Thanks for your help everyone. I am, of course, using the internal DVD drive that came in the system. I am trying to boot from a bootable Acronis TrueImage Rescue DVD that I made on the same system, as a kind of "fire drill" in case I ever need to use it. If I can't boot from it, it obviously is of no use. But surely, with or without secure boot on, the drive should still be recognizable in the UEFI even without a disk in it, since it works properly in Windows 8.1. Or am I missing something?
 

My Computer

System One

  • OS
    Wndows 8
On my AUS laptop, if there is no media in my optical drive it is not listed as a boot option. Your optical drive not being listed at all suggests to me that the CD or DVD may not bootable. No bootable media is being detected. What do you mean by "it works in Windows"?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Your optical drive not being listed at all suggests to me that the CD or DVD may not bootable. No bootable media is being detected.

Her disk won't be bootable until she turns off Secure Boot ... won't it?
 

My Computer

System One

  • OS
    Windows 8.1 with Bing x64
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire ES1-512-CSYW
    CPU
    Intel Celeron N2840 @ 2.16GHz
    Motherboard
    Acer Aspire ES1-512 BIOS: Insyde Corps V1.07
    Memory
    4GB DDR3L SDRAM
    Graphics Card(s)
    Intel HD
    Internet Speed
    10Mb/s 3 Network HSPA+
    Browser
    IE11 and Firefox
    Antivirus
    Windows Defender
Your optical drive not being listed at all suggests to me that the CD or DVD may not bootable. No bootable media is being detected.

Her disk won't be bootable until she turns off Secure Boot ... won't it?

That's the million dollar question? I don't know, I've never booted my laptop from a DVD, I do all my installs from thumb drives. I haven't changed that setting in my BIOS, I had no need to.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I don't use Acronis, but I thought I remember hearing comments about the version used and whether it was UEFI capable. But if it is not UEFI capable, you probably have to enable the CSM and then set to Legacy or UEFI, and maybe set a Secure Boot setting to Other OS. But again, these settings depend on the exact Bios configuration.

Picture is from my ASUS X99 motherboard with the CSM disabled, which means Secure Boot is enabled. The Windows 7 media will not complete a boot process but you can still select it for boot
 

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  • UEFI Boot.jpg
    UEFI Boot.jpg
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My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Your optical drive not being listed at all suggests to me that the CD or DVD may not bootable. No bootable media is being detected.

Her disk won't be bootable until she turns off Secure Boot ... won't it?

That's the million dollar question? I don't know, I've never booted my laptop from a DVD, I do all my installs from thumb drives. I haven't changed that setting in my BIOS, I had no need to.

My very first thread here was asking how to boot from a bootable DVD.
 

My Computer

System One

  • OS
    Windows 8.1 with Bing x64
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire ES1-512-CSYW
    CPU
    Intel Celeron N2840 @ 2.16GHz
    Motherboard
    Acer Aspire ES1-512 BIOS: Insyde Corps V1.07
    Memory
    4GB DDR3L SDRAM
    Graphics Card(s)
    Intel HD
    Internet Speed
    10Mb/s 3 Network HSPA+
    Browser
    IE11 and Firefox
    Antivirus
    Windows Defender
Her disk won't be bootable until she turns off Secure Boot ... won't it?

That's the million dollar question? I don't know, I've never booted my laptop from a DVD, I do all my installs from thumb drives. I haven't changed that setting in my BIOS, I had no need to.

My very first thread here was asking how to boot from a bootable DVD.

My laptops BIOS is UEFI, but being a laptop, it has very limited options as far as settings go. Other than a couple of extra options dealing with UEFI, it looks like any other BIOS I've ever used. I just don't have very much experience with UEFI, at this point to answer a lot of these issues. All I can comment on is what I've seen and hope it helps. And maybe gleam some info as the thread progresses and learn form what happens.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Alphanumeric - by "works in Windows" I mean that I can write and read DVDs normally with the drive. In spite of that, it never shows up anywhere in the UEFI/Bios, whether it has a bootable disk in it or not.
 

My Computer

System One

  • OS
    Wndows 8
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