Solved Computer acting weirdly

Giovanni8743

New Member
Messages
18
Location
Clovis, California
This suddenly happened today when starting up my pc. My desktop icons go blank randomly, many startup processes dont start up with windows, and menus like My Computer and Control Panel are extremely slow. I'm panicking, this is a fairly new pc. Any suggestions? System restore didnt work, and refreshing will make it a pain to reinstall every single program.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
Looking at the specs for your PC I see 2gb memory.

What have you installed?

I think 8.1 will take most of the 2gb so depending on what other programs you have installed you may not have enough memory to do much else which will certainly cause your PC to slow down.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Oops those specs were outdated i just updated them. I didn't do anything, I just came back from shopping and it was like that. It was working fine earlier today.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
OK, Those specs are much better. But you still could have too many programs running on start-up. What all have you installed?

IS PC up-to-date with Windows updates?

Tuesday was Patch Tuesday for windows updates. Is your system set to auto install windows updates?

Do you have any other anti-virus/anti-malware installed other than Malwarebytes? If so you could have a conflict.

Run scan with Malwarebytes.

You can also try running Sfc /scannow with adm Command Prompt. This could take a while.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
My PC is up to date. I just found out the startup programs DO start up, but they take a LONG time to do so. Malwarebytes won't open for some reason. I just did a scan with avast though, and it found no viruses or malware. What could be the problem?
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
Ok, so I just tried the sfc scan, and it found corrupted files! It wasn't able to fix them, but it told me to refer to this log for more info. I have the log here (it exceeds filesize limit)



https://www.mediafire.com/?r3125l0w93cy0ln
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
Ok, so I just tried the sfc scan, and it found corrupted files! It wasn't able to fix them, but it told me to refer to this log for more info. I have the log here (it exceeds filesize limit)



https://www.mediafire.com/?r3125l0w93cy0ln

If Malwarebytes won't start, that could indicate a problem with a virus/malware. I would try to get Malwarebytes going even if you have to reinstall.

Run Dism /Online /Cleanup-Image /RestoreHealth from cmd. prompt. run Sfc /scannow again, restart and run Sfc /scannow again.

I would also disable some of the unnecessary programs at start-up to see if any performance improvement as well as making sure disk isn't too fragmented.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
OK, I will try that later today.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
Hi,

I kinda feel like you aren't telling enough, first, this "sudden" change is not common and usually is due to the fact the user did something/ websites or downloaded programs that they shouldn't be from not so "good" websites..

I got this "feeling" when you had to post a log using "mediafire".

so, having said that, if my feelings are correct, what did you install that probably caused this "sudden" change?

if you seriously can't run malewarebytes then you definitely opened an .exe or something from a webpage you shouldn't of..

i'm just guessing though.

did sfc /scannow finish with no error?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
I ran Dism /Online /Cleanup-Image /RestoreHealth, and it did nothing. However sfc /scannow gives no error and says there is nothing wrong. I posted a log with mediafire because it exceeded the filzesize for attachments. And I'm sure I did nothing to cause this, it happened when I came back home. Right now I'm going to try to get Malwarebytes running (reinstalling it did not work), so I will report back on how it goes.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
I believe you stated in an earlier post that Sfc /scannow could not fix all corruptions. But after running Dism /Online /Cleanup-Image /RestoreHealth and another pass with Sfc /scannow show no corruptions.

If that is the case then Dism /Online /Cleanup-Image /RestoreHealth did it's job.

You need to get Malwarebytes up and running and do a scan. Not being able to scan with Malwarebytes is troublesome. It doesn't necessarily confirm you have a malware problem but it points in that direction.

A clean scan with Sfc /scannow is good news.

Malwarebytes has a feature called Chameleon, there are several variations of the scan that can possibly launch even if being blocked by malware.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
I'm getting help from their forum for starting it up. In safe mode I was able to start it up and even run a scan, but the scan found nothing. I think there is some sort of issue with the response time of the pc, because all symptoms are related to that. I mean, programs that start on bootup take over an hour to start! And I know it's not performance, because this pc is only about a month old and is lightning fast. But since MalwareBytes and avast found absolutely nothing, what could this be? :think:
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
If you can run a scan with MB then that is a good thing. As for performance, without having any idea what programs you have installed it's hard to say. If you had a recent Restore Point I would say use it otherwise I think I would start disabling or uninstalling things that were added in search of the culprit. Sounds like at this point something is eating up resources. Look at Task Manager to see what's running. What's the disk activity like? and processor utilization?
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
I've tried a restore point but it didn't work unfortunately. No programs were installed recently before the incident. I have been monitoring task manager and everything seems normal. At this point I'm running out of options. If there is nothing left to do that anyone here can suggest, I will simply do a refresh, I'm sure that'll do it, as painstaking as it is to restore all my programs and stuff.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
A couple of questions

After start-up and everything is loaded How Much Memory is in use? (Task Manager)

What all is installed for anti-virus/malware?

What is the amount if Disk Fragmentation after you analyze?

Have you checked to see how large your Windows Update Clean-up file is? (Disk Optimization)
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
you need to use old temp cleaner too . - this one is especially helpful, it forces deletes anything in the windows temp folder. and then Reboots..


TFC Download
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
Lol maybe I just don't remember doing it, that's all. To answer gator's questions:
about 19% is in use after everything is loaded. I have installed avast after malwarebytes stopped working to check if it really was malware (it found nothing strangely). My hard drive is only 9% fragmented (this info is from a program called Defraggler). And i'm not sure where to check for my windows update clean-up file. brooksndun, i will try all of those and report on the results.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    AMD A10-7850K
    Motherboard
    LENOVO Bantry CRB (P0)
    Memory
    12.0GB Dual-Channel DDR3 @ 798MHz
    Graphics Card(s)
    1024MB ATI AMD Radeon R7 Graphics (Lenovo) 2048MB ATI AMD Radeon R9 260 (MSI)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HF205
    Screen Resolution
    1600x900
    Hard Drives
    1863GB Seagate ST2000DX001-1CM164 (SATA)
    Browser
    Google Chrome
    Antivirus
    MalwareBytes Anti-Malware
Hi,

the more I think of it,

- If you really can't run a scan with Malewarebytes, then forget even wasting time with any of the programs and just "reset" your pc..

well, come to think of it, "refresh" supposedly keeps some of your files.. maybe go on youtube and watch someone refresh their pc and see what they show they still have after they "refresh" it..

I would just "reset".. but you do lose absolutely everything with a "reset"

 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
OK, Your memory status looks good.

I think you should defragment your c drive if that's your primary drive. I think around 10% fragmented is the upper limit of acceptable. I would use the built-in tool. There are a number of ways to get to it and if you have not used it before it will be listed under control panel/administrative tools. Disk Clean-up is there as well.

Do you have the paid version of Malwarebytes? If so I would not have active monitoring on which is only in the paid version as it has been reported to conflict with some AV programs, not all but some.

You should probably run the disk clean-up tool at least to see how large many of the files are. It is also located under Administrative Tools in Control Panel. When you get there, click on System Files and it will show you how large the Windows Update Clean-up file is. Just getting the numbers does not remove anything unless you select run the clean-up.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
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