Windows 8 and 8.1 Forums

Scanning and repairing drive (C:) stuck at 10%

  1. #1

    Posts : 1
    Windows 8.1

    Scanning and repairing drive (C:) stuck at 10%

    I wanted to do a system restore on my Toshiba laptop but when I tried Windows just restarted, gave me error 0x81000204 and told me I should run chkdsk /R. I tried to run chkdsk and everything was going fine and working at a normal speed until it got to 10%, at which point it got stuck and has been at 10% for over two hours. The circle on screen is still spinning so I know my laptop hasn't frozen or anything. I don't really want to have to cancel the disk check because I want to be able to do my system restore, so I was wondering if there's any way to fix this without cancelling, restarting etc. Or if I have to cancel the disk check, how can I do a system restore without doing another disk check and getting stuck again? Thank you in advance for any help!

      My System SpecsSystem Spec

  2. #2

    Hate to be the bringer of bad news ... but your drive is failing or already failed. When CHKDSK hangs like that, it's a sign of sector failure -- an indication of a failing drive. Cancelling CHKDSK is going to leave the filesystem in a bad state, but since the drive is failing, that's not really going to make a difference at this point.

    It would be pointless to do a system restore, since not only does that not restore the whole system (since it only actually resets the Operating System back to an earlier point in time), with a failing drive, I would expect the restore to fail soon after it started -- leaving you in much the same state as you are now.

    If you can remove your drive from the laptop, connect it to another PC, you can try using Data Recovery apps to retrieve some of the files and folders. One free one is Recuva. The best one I've used is RecoverMyFiles -- but while you can download and install it for free, you have to buy a license to do the actual data recovery.
      My System SpecsSystem Spec

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