Newbie here please Help-System corrupt files cannot be fix

reggie02

Member
Member
Messages
17
Location
Philippines
Hi good day to all fellow computer geaks..:D

Please help Im having a big problem running my SFC/SCANNOW it always says it cant fix the corrupted files on my system it also stops st 51% when scanning in CMD mode... Im not as good in troubleshooting this kinds of things specially in this kind of system stuff. I had read some post that has similar problems but I cant do it in some reasons maybe Im just not use to read a much complex terms like Dism etch hehehe..

Can anyone here post a step-step tutorial on how to fix this kind of problem? if its ok to you guys? I will really appreciate it a lot.by the way I already reset my computer in factory reset but the same problems still occurs. I also notice that the problem came when some keyboard keys stops working like letter Q,T,P,U,J,3,-,Right arrow. can anyone help me?? Please please.

Thank you
Reggie

Computer OS: Windows 8
 
Last edited by a moderator:

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
This is what you want - from administrator command prompt:

Dism /Online /Cleanup-Image /RestoreHealth

Full details here http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

That should help with the sfc /scannow issue. Do that first and then we can think about your keyboard which may or may not be related.

I'd suggest you edit your post and remove your e-mail addresses - otherwise they will be picked up by robots and you will get loads of spam. When someone replies it will send you a mail to the address you signed up with anyway :)
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Thanks for the response sir.. I will post the update once im finish.
:)
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
Dism Failed no operation was performed

Hi! here is the update. I did the instruction that you gave to me. and this message occurs.. Any suggestion? Error#0x80240021 Dism Failed no operation was performed.
Capture.JPG
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
Please do not take offense at this question but it needs to be asked. Do you have a legitimate copy of Windows 8? Did it come with the computer? Is it an upgrade from 7?

Edit: You need to run anti-Virus scan and MalwareBytes.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
yes sir Its legitimate copy and comes free with the my computer upon buying it.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
Problem persist

I tried to do it all over again and this appears now a bit different on the last one please help..Capture.JPG
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
Changing the source may help---2 options---

[video=youtube;v6uBQGEEgyA]https://www.youtube.com/watch?feature=player_detailpage&v=v6uBQGEEgyA[/video]
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Thanks sir david i will checkout your video asp then i will post an update if its resolve.. :D
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
ok. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Hi sir david. I cant find the local group policy editor in my windows 8 computer.. Really search it on thr start menu but nothings comes up. Please help.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
Press the Windows Key + the letter R to bring up the Run window.

Type in gpedit.msc & press Enter or click OK.

screenshot_119.jpg

Unless your version of Windows 8 does not support it. :(

Some versions don't, from my Googling about it.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
It doest support my windows 8. :( is there any way?? To resolve this
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
If the dism command fails to work, I would suggest refreshing or restoring Windows 8.

Somebody else may offer a better solution.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I already did that sir david i refresh and even restored it in its factory settings. But it doest fix it.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
I already did that sir david i refresh and even restored it in its factory settings. But it doest fix it.

In that case I dunno-smiley-emoticon.gif

It puzzles me about dism or sfc not working.
I've never had a problem with them working.{Knock wood}

Someone here will probably be able to help you. :)

Sorry I was of no help. :(
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Its ok sir.. I really appreciate it. No problem at all you did your best though:) i hope someone here knows how to fix it .. Im really hoping..
 
Last edited:

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire V5
    CPU
    Intel Core i5-4200U
    Motherboard
    Acer
    Memory
    4
    Graphics Card(s)
    NVIDIA Geforce GT 740M
    Sound Card
    Sony Dolby Home theater V4
    Screen Resolution
    1336x768
    Antivirus
    MCafee
May wanna do a chkdsk /f /r - then retry with sfc and dism...

BTW: David, there is no such thing as being of no help - any good advice to eliminate possiblities always helps...:)
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Please zip and upload the DSIM log. You will find it at c:\Windows\Logs\DSIM\DSIM.log
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Back
Top