Solved Registry cleaner has caused Autorun problems in Windows 8

jan18

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I ran 'Wise Registry Cleaner' on my Windows 8 upgraded to 8.1 Dell Inspiron 17R 7720 Laptop. After the software finished scanning and cleaned up 47 errors I re-booted I found I had problems.
When I inserted a USB key I got no notification popup asking me what I wanted to do and the contents of the key were not displayed. I tried several USB keys in 3 different USB ports but the problem was just the same. Apart from that they appear to be usable and work OK.
I then found that when I inserted a DVD there would be no notification popup and the DVD would not run and if I clicked on Autorun 'This PC' greyed out and the icon on the taskbar said it was not responding. The only way to get back to the desktop was to eject the DVD using the eject button on the drive. Strangely as soon as the DVD was ejected the Autorun popup would appear asking what I wanted to do with the DVD.
I have run a Microsoft Autorun fix but it has not fixed the problem. I have searched Google but not found anything that matches my problem.
I ran the same software on my Windows XP Pro SP3 Laptop and found I now have exactly the same problems as my Windows 8.1 Laptop.

I have reported this problem to 'Wisecleaner.com'


Has anyone else experienced this problem and did they find a fix.

Thanks

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Hi Shawn, Thanks for the quick reply.

Unfortunately I was doing a clean out of my Windows setup and had just deleted my restore points to start again. I then got distracted for a few hours and forgot about creating a new restore point when I got back to my PC....silly me.

Strange that you should respond to this as it was following a recommendation of Wise Registry Cleaner by you in another thread that prompted me to try it out.

Regards

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast
If I remember correctly, I believe that WiseCleaner has an undo feature. If so and enabled, you could use it to undo the changes it made.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Hi Shawn, I do not remember seeing anything about an 'undo' option though I did see an option to set a restore point but foolishly ignored it.
If there was an 'undo' option it would be of no use to me now as I have uninstalled the software from my PC...:(

Regards

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast
It auto backups, you can use restore and select the date, I have WiseCare365, but it should be similar.
Try to install it again, unless you deleted the folder from ProgramFiles, it might still have left backups there.
 

Attachments

  • capture_08072014_014417.jpg
    capture_08072014_014417.jpg
    161.1 KB · Views: 85

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170
Hi TairikuOkami, Thank you for trying to help me out.

Since the problem started I had already uninstalled registry cleaner but I have now reinstalled it on my XP laptop and under the restore tab I found no registry cleaner backups but I did find several system restore points, one of which was dated the previous day. I restored my PC back to that date and the autorun function for the USB keys and CD’s was restored. It has not however restored the autrun function for DVD’s which just spin and spin until I click on them and then they cause ‘This PC/My Computer’ to stop responding and grey out. When I eject a DVD on the XP laptop I get an error message saying “E:\ is not a valid Win32 application”. E: being the drive letter of my DVD drive.

My Windows 8 laptop had no restore points showing from either registry cleaner or system backup and the autorun problem still persists for both USB keys and DVD’s.
I have found that if I leave a DVD running in the drive for around 5 minutes the autorun popup will suddenly appear and the DVD will then run as normal. This is the case with both my Windows 8 and XP laptops.

Regards

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Hi topgundcp, Thank you for trying to help me...
I have already tried that MS fix but it tells me it does not apply to my operating system or application version.

Regards

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

Attachments

  • EnableAutorun.reg
    320 bytes · Views: 113
Last edited by a moderator:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Hi again topgundcp,

I had already followed the link to turn on or off autoplay but nothing I did made any difference.
I then followed your instructions to edit the registry and deleted the NoDriveTypeAutoRun.and rebooted. This seems to have done the trick. Inserting USB keys triggers autorun. CD's trigger autorun with the exception of one which takes exactly 5 minutes trigger autorun but once it does it will do it again and again until the CD is removed for longer than 5 minutes then it returns to taking 5 minutes to fire up again. It is the same with DVD's, all now trigger autorun with the exception of one which seems to follow the same pattern and time scale as the CD.
I have not run the attached file 'EnableAutorun.reg' as I was not sure if I needed to do after editing the registry.

So it would appear that most of the problems caused by Wise registry cleaner to my Windows 8.1 laptop have been resolved...

Thanks once again to you topgundcp you are a star...

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast
No, you don't need to use the attached file. It does the same thing as edit the registry and delete NoDriveTypeAutoRun.
Glad that we could help.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
No, you don't need to use the attached file. It does the same thing as edit the registry and delete NoDriveTypeAutoRun.
Glad that we could help.
Thank you topgundcp...I have now marked this thread as 'Solved'

Best regards to all who helped me with this.

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast
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