Windows 8 and 8.1 Forums

Stuck in Automatic Repair loop, System Restore not working

  1. #1

    Posts : 2
    IE 9

    Stuck in Automatic Repair loop, System Restore not working

    My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt, & I tried a few System Restore points but that just says -

    System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.

    Thing is I can't get into Windows or my laptop to disable the antivirus program. I'm not very techy so could someone please help me to get back into Windows.

    I don't have any CD or DVD & no product key as the disc has been misplaced.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums

    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)

    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    How to make Toshiba Recovery disks.
    Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
    Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
    Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba

    From the Repair CD/USB: (or the Toshiba Recovery disk)
    How to do a Auto Repair:
    Automatic Repair - Run in Windows 8
    Note: You may need to do startup repair 3 to 4 times.
    Startup Repair - Run 3 Separate Times - Windows 7 Help Forums

    How to do a System Restore:
    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    IE 9

    Thanks for your reply. I don't have the recovery discs or any DVD's. I ended up resetting my computer
      My System SpecsSystem Spec

  4. #4

    You can try to disable early launch of antivirus in advanced options
      My System SpecsSystem Spec

Stuck in Automatic Repair loop, System Restore not working

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