Computer will not shut down

bobleblanc

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Location
Pensacola
I recently built my fourth computer with the following components:

Case: Thermaltake Soprano Mid-Tower VO900M1N2N
MOBO: ASUS Z-87 Deluxe/Quad
CPU: Intel i7-4770K (Haswell)
Memory: Crucial Ballistix Sport 16GB Kit (8GBx2) DDR3 1600
PSU: Cooler Master Silent Pro Gold 800W
HD: Samsung 840 EVO 1TB
GPU: ASUS Radeon HD7790
Logitech MX3000 Wireless Keyboard & Mouse Combo

The operating system is Windows 8.1 Pro (clean install on the SSD). The system is so fast and awesome that it refuses to shut down. It makes no difference how I shutdown, it restarts in about 3 seconds. I have to physically cut power to the PSU to shut it down. I have updated all the device drivers and have the latest BIOS (version 1707) according to the ASUS website. I have tried all the suggestions on the Eight Forum website for Windows 8.1 shut down issues.
As a troubleshooting measure, I also did a clean install of Windows 8.1 (not Pro version) on a 250 GB WD HD without the MOBO and GPU drivers and booted with only this HD (all other storage devices unplugged). The same problem persists so I believe it is a BIOS setting or a motherboard problem. I am using the default BIOS settings without overclocking the CPU. Any suggestions would be appreciated. Thanks in advanced.
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built
    CPU
    i7-4770K
    Motherboard
    Asus Z87-Deluxe/Quad
    Memory
    16 GB Crucial Sport (2x8GB)
    Graphics Card(s)
    Asus Radion HD7790 2GB
    Sound Card
    On motheboard
    Monitor(s) Displays
    Asus VW266H HDMI Widescreen LCD & HP S2031
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 840 EVO 1TB
    PSU
    Cooler Maste RS800-80GAD3-US
    Case
    Thermaltake Soprano VO900M
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech MX 3000
    Mouse
    Logitech MS 3000
    Browser
    Firefox
    Antivirus
    Norton IS 2014
The system is so fast and awesome that it refuses to shut down.

Hi.

lol no.

There is probably a bios setting along the lines of "Power ON after shutdown" or similar to play with. Something along those lines. My old Intel motherboard even has it.

Disable WOL if still necessary, to test.

Check on - Resume by pci device pme
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thanks for the quick reply. I have been through the BIOS several times looking for such a switch. The new UEFI BIOS makes it a little easier. The only Power Settings I can find are on the " Advanced" menu in the APM section. "Restore AC Power Loss" is set to [Power Off] and "Power On by PCI-E/PCI" and "Power On By RTC" are both [Disabled] I will keep looking.
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built
    CPU
    i7-4770K
    Motherboard
    Asus Z87-Deluxe/Quad
    Memory
    16 GB Crucial Sport (2x8GB)
    Graphics Card(s)
    Asus Radion HD7790 2GB
    Sound Card
    On motheboard
    Monitor(s) Displays
    Asus VW266H HDMI Widescreen LCD & HP S2031
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 840 EVO 1TB
    PSU
    Cooler Maste RS800-80GAD3-US
    Case
    Thermaltake Soprano VO900M
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech MX 3000
    Mouse
    Logitech MS 3000
    Browser
    Firefox
    Antivirus
    Norton IS 2014
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