My windows update, windows defender and lots of other programs including Vistart start menu refuse to work. I run the Windowsupdatediagnostic download and it tells me the SFC Output is corrupted or missing. Recently the BITS wasnt working but for some reason found the windows events log was disabled in services. I went to black vipers site and reset all of the services to a standard or safe setting. Yet I cant get anything to work. Ive been running the sfc /scannow in command prompt and it says it found problems but was unable to fix them. It says to check the log files, but when i go to open them they refuse to open and say i dont have administration privileges???
I suddenly got BITS working recently and i swore that would have fixed everything but to no avail. I am afraid to have to to a factory refresh but the problem is I foolishly listened to microsofts suggestion in the store to upgrade this from windows 8 to 8.1 therefore it automatically deletes the windows 8.0 partition on the computer thereby erasing its original operating system with cd key....
I have heard of ones doing a factory reset or refresh and finding since that upgrade they cant get it running without them purchasing it... GAAHHHH!
I have done a system restore, but the last system restore was a month ago and unfortunantly that was when the system was adsactly the same as this. :/
So right now i need to try every possible avenue I can take and want to see if its possible to do a factory refresh without it freaking out because the cd key on the bottom of the computer is for a windows 8.0 and this is the useless upgraded 8.1. I would appreciate as much help as possible.
This is a Toshiba C55-A 5300 laptop