PC not going to sleep after waking up for maintenance

sabrefresco

New Member
Messages
11
I have set up scheduled maintenance on my laptop (on Windows 8.1) as:

IF9pd7O.png

I have also set up my laptop to go to sleep after an hour of inactivity:

oBph7kr.png

So far, I have found my laptop not asleep everytime I wake up at around 7AM (two times in a row). Here are some "powercfg" outputs:

YjDc6E3.png

What should I do?
 

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Hello, sabrefresco. Welcome to Windows EightForums.

Did this machine come with 8.1 on it or did you upgrade?

Is Samsung Magician.exe bloatware?

Instead of via the Action Center setting you may want to refer to this tutorial: http://www.eightforums.com/tutorials/14264-windows-defender-scheduled-scan-set-up-windows-8-a.html
It came with Windows 7, I purchased the Windows 8 upgrade and now I am no 8.1 (free update for all 8 users). It was a clean install for Windows 8, then upgraded to 8.1. Samsung Magician is my SSD monitoring, diagnostics and optimization software and is not a bloatware. How exactly will be scheduling maintenance through Task Scheduler? I don't know which exe or syntax to use.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015
My apology. I linked the wrong tutorial. :eek:

Do you manually put the laptop to sleep when you are finished for the day? I'm assuming so since it awakes.

OK. Not exactly "bloatware" in a sense, but a 3rd party program that may be conflicting with Windows maintenance so far as sleep is concerned anyway. Did this problem start to occur after you installed Samsung Magician or did you always have it? Not sure?

After rethinking this, let’s put that on the back burner. Are you up to date with updates, especially the last ones last week? Many members were having sleep problems that a particular update fixed for many. It did for me. http://www.eightforums.com/general-support/28226-windows-8-1-refuses-sleep.html

Just for grins, you may want to look through this tutorial and please notice all the links to others pertaining to the subject at the end.

http://www.eightforums.com/tutorials/31431-sleep-states-available-your-windows-8-pc.html
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
My apology. I linked the wrong tutorial. :eek:

Do you manually put the laptop to sleep when you are finished for the day? I'm assuming so since it awakes.

OK. Not exactly "bloatware" in a sense, but a 3rd party program that may be conflicting with Windows maintenance so far as sleep is concerned anyway. Did this problem start to occur after you installed Samsung Magician or did you always have it? Not sure?

After rethinking this, let’s put that on the back burner. Are you up to date with updates, especially the last ones last week? Many members were having sleep problems that a particular update fixed for many. It did for me. http://www.eightforums.com/general-support/28226-windows-8-1-refuses-sleep.html

Just for grins, you may want to look through this tutorial and please notice all the links to others pertaining to the subject at the end.

http://www.eightforums.com/tutorials/31431-sleep-states-available-your-windows-8-pc.html
My laptop goes to sleep after closing the lid (so yes manually). To be honest, I started this scheduled maintenance recently, after I already had the Samsung Magician software installed. So can't tell if the Magician software is conflicting with either the Maintenance or sleep.

I am up-to-date (including the updates released on the second Tuesday of this month). Here's a screenshot of "powercfg -a" output:

7gSMNnJ.png
Not sure what that means, I haven't fully gone throught the Sleep States page (reading it now).
 

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015
The “system firmware is the BIOS or UEFI, whichever one it is. I have an older Acer tower with BIOS. We have the same OS version. Here’s my report:


Command Prompt Power State Report Snip.PNG


I would reverse everything you did in the scheduled maintenance to see how that goes. Although theirs a timer set on mine, it never wakes for maintenance. Tasks are performed in the background while the PC is idle. I intentionally leave it to go do something if it's not too long (turning the monitor off) and find it busy virus scanning, defragging, and the likes when I return. 8/8.1 are pretty self-sufficient so far as that goes.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
The “system firmware is the BIOS or UEFI, whichever one it is. I have an older Acer tower with BIOS. We have the same OS version. Here’s my report:


View attachment 37838


I would reverse everything you did in the scheduled maintenance to see how that goes. Although theirs a timer set on mine, it never wakes for maintenance. Tasks are performed in the background while the PC is idle. I intentionally leave it to go do something if it's not too long (turning the monitor off) and find it busy virus scanning, defragging, and the likes when I return. 8/8.1 are pretty self-sufficient so far as that goes.
From what I understand, Fast Startup and Hybrid Sleep are disabled because Windows is on my SSD. I disabled hibernate to save up space on the SSD. The thing is, I want it to do maintenance and then go back to sleep after midnight when I am not even using it. I do see the maintenance going on here and there when I leave the for a few minutes, but it would be nice to have an uninterrupted session of maintenance.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015
Ok. Let me do some research. I'll be back in a bit. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015
Ok. We know something is not allowing it to go back to sleep, right. I'm wondering if it does conflict with Samsung Magician somehow. I'm wondering is Samsung Magician adds a task. It must.

Please perform this: Windows+R > Type or copy/paste taskschd.msc > press enter > In the left pane of Task Scheduler expand Task Scheduler Library > Microsoft > Windows folders then highlight the TaskScheduler folder and take a screenshot. Please post that.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Here you go:
Capture1.PNG
 

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015
Wow! you're quick! :thumb:

Well, there goes that hunch. The maintenance schedule you set up (in post #1) can't be running for 4 hours, right? Or could it? Is Norton set for full scan? Do you notice anything running in the morning?

If not, we have to find a log for all this. Unfortunately 8.1 doesn't record too many logs unless there's a fault. You seem to be an advanced user. Do you know how to get to and use Event Viewer? If so, please look in there. In the mean time I'll look.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Wow! you're quick! :thumb:

Well, there goes that hunch. The maintenance schedule you set up (in post #1) can't be running for 4 hours, right? Or could it? Is Norton set for full scan? Do you notice anything running in the morning?

If not, we have to find a log for all this. Unfortunately 8.1 doesn't record too many logs unless there's a fault. You seem to be an advanced user. Do you know how to get to and use Event Viewer? If so, please look in there. In the mean time I'll look.
Its quite unlikely to run for 4 straight hours. I did not notice anything when I found the PC awake. I know how to get to the Event Viewer, not sure what or how to read things. Never really used it.

EDIT: NIS is set to full system scan every month:

Capture1.PNG
Capture1.PNG

One thing is for certain. PC woke at around 4AM on the 18th, NIS ran the idle Quick Scan and the PC went back to sleep at some point in time before I opened the lid.

EDIT 2: Can the scheduled maintenance override the power options set for the PC to sleep in one hour (if idle)?
 

My Computer

System One

  • OS
    Windows 8.1 Pro w. Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    SAMSUNG NP700Z5C-S04US
    CPU
    Intel Core i7 3615QM
    Motherboard
    Samsung SAMSUNG_NP1234567890
    Memory
    4GB(Soldered)+8GB(on-board) @1600MHz (C11)
    Graphics Card(s)
    Intel HD 4000+ Nvidia GT 640M
    Sound Card
    Realtek ALC269
    Monitor(s) Displays
    SAMSUNG SEC0007
    Screen Resolution
    1600x900
    Hard Drives
    SAMSUNG 840 EVO 250GB+WD Black 750GB+SanDisk iSSD 8GB
    Cooling
    Air+Passive
    Internet Speed
    20/1:Down/Up (Mbps)
    Browser
    Custom-built-Canary-Chromium on Arch-Linux VM
    Antivirus
    BitDefender Internet Security 2015
So it quick scans every day, but full scans every 30 days.

How long has 8.1 been on the machine? So often we add things, especially 3rd party maintenance, before the system has stabilized. 8/8.1 have a terrible track record with 3rd party AV. I would suggest to reverse the maintenance time you set up and see how it goes tonight.

In the mean time check logs in Event viewer as shown below. I can't show the whole tree that's why 2 shots.

Event Viewer Log 1.PNG

Screenshot (32).png
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
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