Solved Some Start Tiles have stopped responding

Miked

New Member
Messages
2
Twice in last 2 weeks, some of my tiles (Games, Bing News, Store, People, Mail, etc.) have just stopped responding.When clicked, I get a blank screen, then the full Start Screen re-appears.Other tiles such as Chrome, Word and Outlook work OK.When this first happened, I did a system restore, and the problem went away, but this time the restore point seems to have gone too.The 'Change PC Settings' does not work either, as I decided to try a complete refresh, but can't access that.Please help, someone.
 

My Computer

System One

  • OS
    Wndows 8.1

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Known problem with Iobit Advanced System Care

I found this post

A Known Bug In Advanced SystemCare V7 Beta 2.0 Affecting Metro Apps of Windows 8 & 8.1

The solution you posted isn't working for me. I've tested this twice on 2 system and can confirm advanced systemcare has caused this issue and also broke the windows store as well because clicking on it does nothing...Gotta dump system care until all windows 8.1 problems are fixed...This will be my 4th reformat after confirming advanced system care is to blame, as well as the bitlocker not being associated bug...and all windows 8.1 file associations are broken too. Can't get any default programs to stick with any associations at all. You can set them with multiple methods however none work now. I confirm its advanced system care because this was tested out after discovering it on a clean system, and a reformat to confirm, just in case...Major fail as far as im concerned. Dont get me wrong its a good program that ive used and referred to many people over the years. However, to cause that much damage to a system which the only solution is to reformat is rediculous. Especially for a product that was branded WIN 8.1 Compatable...good luck with fixing all the bugs...
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus ul20
Windows 8 Tiles

I suspect the culprit is indeed Advanced System Care. Thanks for your help.
A complete factory recovery sorted it, although it is a real pain having to do it, and re-install all my other software.
At least I have a smoothly-working PC again.
 

My Computer

System One

  • OS
    Wndows 8.1
Back
Top