Solved crashing

daviditfc

Member
Member
Messages
53
Location
England, staffordshire
since upgrading from windows 7 on my apire 5552 laptop to windows 8.1 pro my laptop keeps crashing like 10 times and drives me mad, have't a clue why this is happening, i have unstalled and reinstalled windows 8.1 pro lots of times but still getting crashing, if i was to turn power of probley and shut laptop down at night come the next day its inpossible to get it up and running... im running 64bit operating system.

any ideas or is it time to throw my laptop away?
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
any ideas or is it time to throw my laptop away?

Perhaps there's a device where the W7 driver just does a better job. You could as last resort try putting W7 back on. Before that though, you should ask the moderator to move this post here:
BSOD Crashes and Debugging - Windows 8 Forums

Also read the info you should include, in the forum stickies.. Perhaps one of those specialists can fix you up.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
i just checked Acer's website for you. Here's the link : Acer | Download However, they only have Windows 7 driver's for your notebook. No Windows 8 or 8.1 driver's. What you can and should do is go to the link I provided and then do a search on Bing or Google for each driver listed and get them that way.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self built
    CPU
    AMD FX 8350
    Motherboard
    Asus Sabertooth 990fx r2.0
    Memory
    G-Skill Ripjaws-X DDR3 2400 16 gbs.
    Graphics Card(s)
    MSI N760 TF 2GD5OC
    Sound Card
    on-bord Realtek ALC 889/ALC 892
    Monitor(s) Displays
    ViewSonic VX2250wm-LED
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 Pro 256 gb. ssd. & Seagate Barracuda 7200.14 3.o tb.
    PSU
    Corsair HX-850 watt
    Case
    Corsair Carbide 500r White
    Cooling
    Corsair Hydro Series H-100, 3 120mm. & 1 200mm. case fan's
    Keyboard
    Logitech wired
    Mouse
    Logitech wired
    Internet Speed
    30 m.b.p.s.
    Browser
    IE 11 & Firefox 26
    Antivirus
    BitDefender Internet Security 2014
    Other Info
    Iomega Pro Series U.S.B. 2.0/eS.A.T.A. 2.0tb. h.d., Seagate Backup Plus U.S.B. 3.0 3.0tb. h.d., Hauppage WinTV HVR-1850 t.v. tuner, Logitech x530 5.1 speaker's, Logitech c615 webcam, Logitech h150 headset, M.S. Xbox 360 wired gamepad & Xbox 360 as W.M.C. extender
@brkkab123 i had a look at those drivers for windows 7 and you have to download them 1 at a time and there raw files which i use winrar 64 to open them with, im wanting to download them so i can install windows 7 again but need these drivers on to dvd disc.
the software i use to burn the s.o image on to dvd is callled C.D BURNER XP, i used it to install windows 8.1 on it, but since the drivers are downloaded 1 at a time i carn't put all the drivers on to c.d burner xp as it wont let me, can i get these drivers on 1 file so i can burn them all together onto disc? hope you understand me, thank you
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
If you truly wish to install 7 again, all you'd need is your network driver ready before. Install that after 7 is done installing, and then you'd be ready to go get all else you need.

If you want to save your 8 install so it works well, MilesAhead above has shown what to do for that. And thumbs up to
brkkab123 too.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Yes, it would be the wirelessLAN driver. Anything with LAN in it's name are network driver's. Do you use wired or wireless networking on your pc ? An easy way to know which your using is if your computer has a cable plugged into it, that's plugged into your router or cable/dsl modem, then you're using wired networking. If you just key in a network password into Windows and your pc doesn't have any cables plugged from it, into your router or cable/dsl modem, then you're using wi-fi, which is also known as wirelessLAN.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self built
    CPU
    AMD FX 8350
    Motherboard
    Asus Sabertooth 990fx r2.0
    Memory
    G-Skill Ripjaws-X DDR3 2400 16 gbs.
    Graphics Card(s)
    MSI N760 TF 2GD5OC
    Sound Card
    on-bord Realtek ALC 889/ALC 892
    Monitor(s) Displays
    ViewSonic VX2250wm-LED
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 Pro 256 gb. ssd. & Seagate Barracuda 7200.14 3.o tb.
    PSU
    Corsair HX-850 watt
    Case
    Corsair Carbide 500r White
    Cooling
    Corsair Hydro Series H-100, 3 120mm. & 1 200mm. case fan's
    Keyboard
    Logitech wired
    Mouse
    Logitech wired
    Internet Speed
    30 m.b.p.s.
    Browser
    IE 11 & Firefox 26
    Antivirus
    BitDefender Internet Security 2014
    Other Info
    Iomega Pro Series U.S.B. 2.0/eS.A.T.A. 2.0tb. h.d., Seagate Backup Plus U.S.B. 3.0 3.0tb. h.d., Hauppage WinTV HVR-1850 t.v. tuner, Logitech x530 5.1 speaker's, Logitech c615 webcam, Logitech h150 headset, M.S. Xbox 360 wired gamepad & Xbox 360 as W.M.C. extender
I now carnt load windows 7 not even windows 8.
Im getting message RECOVERY
Your P.C needs to be repaired.
The operating system couldt be loaded because a required file is missing or contains errors..file C.I.dll Error code 0xc0000098

Gives me options to f8 startup settings but when i click some i just get this message again..
My laptop was working fine last night on the forum when we spoke last then i installed 16 updates then was asked to restart p.c then it wouldt work again. Im using my phone to write this reply out.
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
I now carnt load windows 7 not even windows 8.
Im getting message RECOVERY
Your P.C needs to be repaired.
The operating system couldt be loaded because a required file is missing or contains errors..file C.I.dll Error code 0xc0000098

Gives me options to f8 startup settings but when i click some i just get this message again..
My laptop was working fine last night on the forum when we spoke last then i installed 16 updates then was asked to restart p.c then it wouldt work again. Im using my phone to write this reply out.

In the F8 startup settings is there an option for safe mode with command prompt ?
or have you already tried it ?
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Maybe it would be a good idea to suggest the first thing a poster does when their system is not working reliably, is disable auto-updates? Flooding a bunch of fixes into the situation is like guaranteed muddy waters.. if not a non-booting system.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Trying to find some company online that sells hard drives but not having much luck on my mobile. Can someone link me to somewere that does next day delivery of a harddrive modle seagate momentus 5400.6 500GB
My laptop is aspire 5552 was running windows 7.
I have seen what i think is the harddrive modle but it has Sata in it and im not 100% sure if its the correct one.
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
There are options mate for safe mode but soon as i click f5 for safe mode it takes me back to the error message. I also tryed f4 safe mode with network and the same..

Sorry to hear that.

Good luck with your new drive. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I'm in the United States, so I'm unsure of which companies are in your country. I use Newegg or Amazon, but I'm unsure if they can overnight to you outside of the U.S. Your notebook should have a 2.5" hard drive. I just did a search on Amazon and came across a Aspire 5552. It listed the hard drive size as 320 gb. It's probably SATA 2 3.0 gbps., not SATA 3 6.0 gbps. Do yourself a favor and get a 2.5" hard drive that's at least 500 / 700 GBs. or 1.0 tbs.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self built
    CPU
    AMD FX 8350
    Motherboard
    Asus Sabertooth 990fx r2.0
    Memory
    G-Skill Ripjaws-X DDR3 2400 16 gbs.
    Graphics Card(s)
    MSI N760 TF 2GD5OC
    Sound Card
    on-bord Realtek ALC 889/ALC 892
    Monitor(s) Displays
    ViewSonic VX2250wm-LED
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 Pro 256 gb. ssd. & Seagate Barracuda 7200.14 3.o tb.
    PSU
    Corsair HX-850 watt
    Case
    Corsair Carbide 500r White
    Cooling
    Corsair Hydro Series H-100, 3 120mm. & 1 200mm. case fan's
    Keyboard
    Logitech wired
    Mouse
    Logitech wired
    Internet Speed
    30 m.b.p.s.
    Browser
    IE 11 & Firefox 26
    Antivirus
    BitDefender Internet Security 2014
    Other Info
    Iomega Pro Series U.S.B. 2.0/eS.A.T.A. 2.0tb. h.d., Seagate Backup Plus U.S.B. 3.0 3.0tb. h.d., Hauppage WinTV HVR-1850 t.v. tuner, Logitech x530 5.1 speaker's, Logitech c615 webcam, Logitech h150 headset, M.S. Xbox 360 wired gamepad & Xbox 360 as W.M.C. extender
Hi dave in my post crashing im trying to buy a hard drive for my aspire 5552 laptop.
Details off my harddrive is seagate momentus 5400.6 500GB HDD
Manufacture code is ST9500325AS
I have left a link on my post crashes which will take u to this harddrive.. Please if u have time look at it and see if its the one i need to buy.....many thanks dave
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
If you are not overly concerned about battery life until next charge, then consider a 7200 rpm hdd which will give a lot better responsiveness to the machine.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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