Windows 8 and 8.1 Forums

My restore points disappear in Windows 8.1/8/7

  1. #1

    My restore points disappear in Windows 8.1/8/7

    When I wanted to fix my Windows 8.1 because it wouldn't start, I saw ALL my restore points had disappeared.
    This has happened to me with all Windows operating systems I've had: Windows 7, 8, 8.1 and perhaps XP. When I need them most, they're gone, ALL OF THEM (not only those replaced for newer ones).
    Last time this happened, Windows 8.1 eventually fixed my system by applying "attempting repairs" (however this fix is called, it's an option when 8.1 cannot boot).
    But why do the restore points disappear in Windows 7, 8 and 8.1?
    CAN I SAVE AT LEAST ONE TO A DISK OR SOMETHING? instead of creating a system image, which is heavy and slow?.

      My System SpecsSystem Spec

  2. #2

    Posts : 315
    Windows 8.1 consumer 64 bit

    I learned recently that restore points are volume shadows created by the volume copy shadow service (VSS). If you do anything that deletes existing shadow copies this will delete your restore points.

    I found this out while troubleshooting why I was getting VSS failures when I tried to create a drive image. I found a page that advised running the vssadmin command to delete existing shadow copies and reboot to reset the VSS service. This worked to get the backup program working, but I noticed later that my restore points were gone. I experimented and found the two were one in the same.

    Most imaging and backup programs use VSS, so if you had any trouble with one recently then that might explain it.
      My System SpecsSystem Spec

  3. #3

    I haven't used any backup/imaging software lately. Thanks for the info anyway. This happened shortly after a windows update. Strangely this restore-point losses happened to me with Windows 7 as well.
      My System SpecsSystem Spec

  4. #4

    Posts : 16
      My System SpecsSystem Spec

  5. #5
      My System SpecsSystem Spec

  6. #6

    Posts : 4
    Windows 8.1 64 bit

    My Restore Points disappear in Windows 8.1

    Specifically, when I restart my computer, and when I backup with my disk imaging software. Yes, my disk imaging software uses VSS. What has been happening lately, is when my disk imaging software run as scheduled, The selector in restore point creation and managing disk space that is used to set how much disk space is used for restore points, keeps being reset from where I had it to 1%. This causes restore points to be deleted. I have tried using an elevated command prompt to reset, and it works, I can reset the selector back to a higher level than 1%, but that does not stop it from being reset back to 1% at a later time or after restart. I also use Smart Defrag 3.3 to defrag and Fast or Fully Optimize my computer. This sometimes deletes restore points. I don't use their prioritize function because it did that. However, Smart Defrag ran it's scheduled defrag and optimize this weekend, and the selector was reset, not the programs usual modus operandi. SD 3.3 usually just deletes without resetting the disk allocation for restore points. It haapened again the next day, when my Disk image was backed up (incrementally). That reset the selector setting for diak managment to 1% and deleted restore points. I don't think restarting is causing the reset. I restarted my computer yesterday several times, while updating some drivers, and the disk manger did not reset my restore point quota. Please help. I care less about the cause, although that would be nice, and more about stopping this from happening. I set my reserve for restore points rather high, 20-30%. I know Windows will only let me keep 15 days of restore points, but lately, it's not even allowing me that. I have Restore Point Creator, and it is set to create a daily restore point, which the computer is still doing. They are simply being erase, most of them, when the disk quota is reset back to 1%. Please help me. . . .
      My System SpecsSystem Spec

My restore points disappear in Windows 8.1/8/7

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