Unable to put computer to sleep

JohnMA

New Member
Messages
12
Have had trouble to get my computer to sleep for a while now. Both manually and automatically.
Have been trying a lot of different solutions that I have stumbled upon online.

Her is a few:
Jason Hartman Consulting: Windows 7 PC won't Sleep automatically - An audio stream is currently in use

Windows 8 intermittant sleep issues and energy.dll will not load - Microsoft Community

Windows 8 PC won't stay asleep when other computers on network - Microsoft Community

Regarding the second link there, I'm told in the report that Razer Surround Audio Controller and Realtek High Definition Audio is preventing sleep mode. Since there is no Power Management tab on these devices I have just disabled everything under "Audio inputs and outputs". But still not able to put computer to sleep manually or automatically.
But there is one wierd thing, even with all the Audio devices disabled, I still have sound working on my computer.. :huh:
So I have a suspicion that the devices may not be completely disabled and is still preventing sleep mode.

If I use powercfg -requests in cmd.exe, I get the following listing:
Code:
C:\WINDOWS\system32>powercfg -requests
DISPLAY:
None.


SYSTEM:
[DRIVER] J
[DRIVER] J
[DRIVER] J
[DRIVER] Legacy Kernel Caller
[DRIVER] J
[DRIVER] J
[DRIVER] Legacy Kernel Caller
[DRIVER] J
[DRIVER] J


AWAYMODE:
None.


EXECUTION:
[DRIVER] J
[DRIVER] J
[DRIVER] J
[DRIVER] J
[DRIVER] J
[DRIVER] J
[DRIVER] J


PERFBOOST:
None.

Just to try the sugestions in the last link I then entered these commands:
Code:
C:\WINDOWS\system32>powercfg -REQUESTSOVERRIDE DRIVER "J" SYSTEM


C:\WINDOWS\system32>powercfg -REQUESTSOVERRIDE DRIVER "Legacy Kernel Caller" SYSTEM
But no changes. Still no sleep mode.

Is there anyone that may have any idea of what the problem might be, or have an idea of what I can try?
This problem has been a real pain in the ass, and I would like to get sleep mode back! :)

All feedback is very much appreciated!
Cheers!
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    CPU
    i5-4670K
    Motherboard
    Z87-Pro
    Memory
    Kingston HyperX blu 2X8GB, KHX16C10B1K2/16X
    Graphics Card(s)
    GTX 660
    Hard Drives
    Samsung 840 Pro 256GB
    PSU
    BeQuiet Straight Power E9 CM 680 W
    Case
    Fractal R3
no one that have any idea? :think:
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    CPU
    i5-4670K
    Motherboard
    Z87-Pro
    Memory
    Kingston HyperX blu 2X8GB, KHX16C10B1K2/16X
    Graphics Card(s)
    GTX 660
    Hard Drives
    Samsung 840 Pro 256GB
    PSU
    BeQuiet Straight Power E9 CM 680 W
    Case
    Fractal R3

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I had the same issue with Razer Surround Sound software and Realtek High Definition Audio preventing idling to sleep on my system running 8.1. I have tried using the commands "powercfg /REQUESTSOVERRIDE" and "powercfg /DEVICEDISABLEWAKE" with no positive effects. The only "solution" I have found has been to disable the Razer playback device and disable the software from running at startup.

I submitted a bug report to Razer. Not sure if the drivers are completely defective or whether the problems occur only on Windows 8.1.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4670K @ 4.4GHz
    Motherboard
    Asus Z87-A
    Memory
    8GB
    Graphics Card(s)
    MSI GTX650 Ti Boost
    Case
    NZXT Phantom
@ClAlpha
It is a serious issue in Razer Surround Audio Controller indeed.
Just bought this software and found the same annoying bug, confirmed by Powercfg -requests:

C:\Windows\system32>powercfg -requests
DISPLAY:
Nessuna.

SYSTEM:
[DRIVER] Razer Surround Audio Controller (ROOT\MEDIA\0000)
Flusso audio attualmente in uso.
[DRIVER] Realtek High Definition Audio (HDAUDIO\FUNC_01&VEN_10EC&DEV_0668&SUBSYS_10431CED&REV_1000\4&106a98c9&0&0001)
Flusso audio attualmente in uso.


I've sent them a bug report today... let's see if they want to fix it since it's a major issue.

Windows 10 x64 here (but because of the nature of the bug it's valid for all Windows versions...)

As a temporary workaround from a command prompt you can use:

powercfg -REQUESTSOVERRIDE DRIVER "Razer Surround Audio Controller" SYSTEM
powercfg -REQUESTSOVERRIDE DRIVER "Realtek High Definition Audio" SYSTEM
 
Last edited:

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS G751JY
    CPU
    i7-4860HQ
    Memory
    16GB DDR3
    Graphics Card(s)
    GTX 980m 4GB G-Sync
    Screen Resolution
    1920x1080 @75Hz
    Hard Drives
    SSD only
    Browser
    IE11, Edge
    Antivirus
    MalwareBytes
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