Corrupt files found but not fixed in SFC /Scannow

daniellouwrens

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Member
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Hi

on my windows 8.1 x64 PC I am having a lot of problems with programs hanging or not starting etc

I ran SFC /Scannow and got this message

"Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log."

The file will not open and also how do I get the corrupted files fixed.

I have run a Kaspersky 10 Boot Disk anti-virus scan and no issues were found.

So how do I fix the corrupt files?

Thanks

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Run:

Dism /Online /Cleanup-Image /RestoreHealth

in administrator command prompt & reboot.

Untitled.png

Then run sfc /scannow
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Hi

I ran Dism /Online /Cleanup-Image /RestoreHealth,
it completed successfully then I ran sfc /scannow but got the same result,
corrupt files not fixed.

Cheers

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Hi

I ran Dism /Online /Cleanup-Image /RestoreHealth,
it completed successfully then I ran sfc /scannow but got the same result,
corrupt files not fixed.

Cheers

Daniel

Try it again.
If it doesn't work the second time, you have some serious issues to fix.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Hi Daniel,
In order to view CBS.log, you will need to copy the file to your desktop.

Sometimes, you need to run sfc multiple times until succeeded. If not

Do you have Windows 8 installation disk ? if so, try to run sfc offline.

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

  1. Boot your PC from the installation disk
  2. On the next screen, hold down SHIFT key and press F10, a command prompt should be displayed.
  3. Type: diskpart <ENTER> then type list volume <ENTER> and take a note of the drive letter of your System Reserved & Windows OS. Type: Exit
  4. Type: sfc /scannow /offbootdir=c:\ /offwindir=d:\windows where c: is the system reserved d: is your Windows OS drive
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Are you running sfc from an administrator command prompt? Hit win-x and select Command Prompt (Admin).
 

My Computer

System One

  • OS
    Windows 8.1 consumer 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core I5
    Memory
    6 GB
    Hard Drives
    Spinning/SSD hybrid 500GB/20GB
    Mouse
    ELAN Trackpad
    Internet Speed
    18mbs/5mbs
    Browser
    Chrome
    Antivirus
    Windows Defender
Hi

I will get back to this in a day or so, I am busy with other more trivial stuff.

I appreciate all help and will let you all know what is happening.

Thanks

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Hi Daniel,
In order to view CBS.log, you will need to copy the file to your desktop.

Hi

I cannot copy the file, Teracopy shows "copy failed"

Regards

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
You can open an Administrative command prompt and paste the command below. It will create a SFCdetails.txt file on your desktop. Look near the end of that text file for references for "Unable to Repair" types.

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Hii

I managed to get the CBS.log onto my desktop and it opened, here is a summary of the "failed" and "cannot repair" reports

2013-10-30 18:15:33, Info CBS Open of SC_BOOT_SERVICING_DONE event failed 2

2013-11-01 10:09:54, Info CBS SQM: Warning: failed to get machine name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2013-11-01 10:09:54, Info CBS SQM: Warning: failed to get domain name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2013-11-04 06:44:23, Info CSI 0000048c [SR] Cannot repair member file [l:36{18}]"InstallProfile.SQL" of NetFx-ASPNET_PG_PERSNLIZATION_SQL, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2013-11-04 06:19:25, Info DPX Extraction of file: update.ses failed because it is not present in the container.

I also ran a sfcdetails.txt after the same scan as the CBS.log and it did not show any "failed" but did show the cannot repair entries.

Is this meaningful to you guys or do you need more data?

Thanks for your help.

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Just run sfc offline from my post above if you have the Windows 8 Installation disk.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Okay, I'll get that done today.

Cheers

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Just run sfc offline from my post above if you have the Windows 8 Installation disk.

Hi,

I tried but cannot find how to do a \ (backslash) in thew do window that comes up.

In dos when W8.1 is running in is okay but in dos from the install disk boot I get a # or something similar.

Any ideas how I get a \

Thanks

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Hi,
I am not sure why you could not get the '\'. I've just tried mine and below is the screen shot:

P1010822.JPG
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Hi

I just thought someone who had experienced this problem may be able to help me.

I have tried every key with and without shift and none work.

Cheers

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
I have tried every key with and without shift and none work.

Without shift in dos:

Screenshot (69).png

100_0702.JPG

Hope this helps.

Cheers,

my2cents
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus
Hi Daniel,
After further study, I was able to simulate what you experienced.
On the first screen, I changed the "Keyboard or Input Method" to United Kingdom then click
Next->Repair Your Computer->Trouble Shooting->Advanced->Command Prompt
and sure enough I get the "#" instead of the "\" symbol.
You might want to double check and set it to US

Please look at the screen shot
.
6392859-620-465.png

Good luck !!!
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Good find topgundcp!

uk.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
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