Problem w. WEI and processor/CPU

mars

New Member
Messages
4
Hey guys 'n gals.

I just bought a new Samsung Ultrabook Series 7 13.3" which I love dearly.
There is just one problem that makes me a little dissatisfied.

Doing the WEI test I only score 3.5 on the processor part which to me seems a little odd since my computer has 2x 1.80 GHz cores installed.
Samsung Support tells me that some background program/app might be holding down my CPU-speed. But if that's the case, how can I find/terminate that/those program(s) without resetting everything?
And please, if you guys have any other suggestions I'd like to hear from you.
 

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My Computer

System One

  • OS
    Windows 8
For a dual-core, 1.8 GHz Ivy Bridge CPU, built for saving power, the chances are that the 3.8 WEI score is probably right.

My Core2 Duo at 2.2 GHz scores 5.3...
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Latitude
    CPU
    Intel i5-3350P (3.1 GHz)
    Motherboard
    Gigabyte
    Memory
    16 GBs
    Graphics Card(s)
    AMD Radeon HD7850
    Sound Card
    Built-in to MB
    Monitor(s) Displays
    2 x 24" Dell
    Screen Resolution
    3,840 x1,200
    Hard Drives
    128 GBs, OCZ Vertex, SATA III SSD
    256 GBs Intel SATA III SSD
    3 x Seagate 1 TBs HDD
    PSU
    Antec 750W
    Case
    Antec P185
    Internet Speed
    50 Gb/s
    Browser
    IE11, Firefox22.0
    Antivirus
    Vipre
    Other Info
    Works, most of the times unless Microsoft patches decide otherwise...
For a dual-core, 1.8 GHz Ivy Bridge CPU, built for saving power, the chances are that the 3.8 WEI score is probably right.

My Core2 Duo at 2.2 GHz scores 5.3...

I agree.

For a low power duel core 1.8Ghz it's a normal score.
Don't run the test on battery, just in case.

More performant dual core i5's get around and past 6.5 and you'll need desktop i5 and up to i7's to get about 7.5 and beyond.

EDIT:
score.png
Look at the details, it's usually the integrated graphics that scores lowest and not the CPU. But in some special cases it can be the CPU.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
That's way too low.

I'm sitting here with a Dell 6430u Ultrabook, with a Core i5-3437u at 1.9Ghz Dual core and it's WEI is a 7.1
My Dell 6430u is a Core i7-3667u @ 2.0 Ghz and it comes in at 7.2

My wife has a series 7 Samsung ultrabook at home , I'll check her score when I get home and post the results.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
That's way too low.

I'm sitting here with a Dell 6430u Ultrabook, with a Core i5-3437u at 1.9Ghz Dual core and it's WEI is a 7.1
My Dell 6430u is a Core i7-3667u @ 2.0 Ghz and it comes in at 7.2

My wife has a series 7 Samsung ultrabook at home , I'll check her score when I get home and post the results.

Great, I'm looking forward to hear more!
I know that 1.80 isn't much in any case, but still I have a friend with the same laptop who gets way higher scores.
 

My Computer

System One

  • OS
    Windows 8
Now that you've mentioned it, a Pentium 4 would be good for 3.5 but not an i5, even a U-labeled one...

Mars,

From the screenshot we still cannot see that the CPU has the min 3.5 (means you've already see the details then).

Sometimes the WEI can calculate wrong scores and some users reported changed/improved scores after drivers updates (like Intel chipset drivers or graphics).

If you do updates some drivers like chipset, graphics... it's good to re-run the WEI assessment.
Also see if any important Windows update needs to be installed.

I still don't see what program can influence the CPU in lowering it down during WEI. We still cannot exclude the possibility either.
Samsung Support tells me that some background program/app might be holding down my CPU-speed.
Don' t run the WEI on battery, look at the active Power Plan -> processor power management: this should have a max of 100% BUT it's what the WEI does automatically anyway. Samsung Support must have thought on some third-party programs that control the CPU speeds like some of those overclocking tools that might be set for underclocking instead. I couldn't run some of those on my laptop at all (locked settings) and I doubt you have one of those programs there too.

Mind the drivers first. :)
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
That WEI thingy is very inaccurate and does not reflect system capabilities. After seeing so many discussions about it I run some tests and results showed that it is very coarse. Left my processor (Phenom II x4 965BE) at stock speed (3.4 GhZ) and WEI shoved 7.5, OCed it to my standard 4.2GhZ and it still showed same. Only when I underlcocked it down to 2.8 GhZ the score fell to 7.1. Next I run full AV system scan together with some other programs loaded to the point where whole system started showing some lag and still WEI did not change. Was thinking to stop couple of cores on the processor but than I remembered WEI results from few month ago when I had an Athlon II x2 270 @ 4.1 GhZ and the score was 7.1. Most changes were to Graphics score when I severely ubderclocked GU and score fell to half the normal. Changing from HDD to SSD score vent from 5.7 to 8.i for that part.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
My wife as a Samsung Series 7, it's got an Intel Core i5-3337u @ 1.8Ghz, with Windows 8 standard edition and the WEI for the processor is 6.9.

This is the same CPU that your computer has, your CPU should be much higher. I've done 0 performance tweaking on this laptop.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
My wife as a Samsung Series 7, it's got an Intel Core i5-3337u @ 1.8Ghz, with Windows 8 standard edition and the WEI for the processor is 6.9.

This is the same CPU that your computer has, your CPU should be much higher. I've done 0 performance tweaking on this laptop.

This is very odd then! I find myself checking the processor and WEI on every laptop I can get near these days just to make sure that mine's not uniquely bad... But I guess it is, somehow.
Do you guys have any idea what I should do with this problem? I was considering doing a factory reset but I'd rather not and find out what's wrong in the first place.

And, Hopachi, regarding drivers I'm pretty sure I'm completely up to date. Windows Update is up to date (*ha ha*) and Intel's own driver checker on their webpage doesn't show anything new. But, not knowing that much about processors: as you can see on the second screenshot, CPU-Z only shows around 800 MHz Core Speed. Is this just because the processor isn't being "pushed" to its limits by a program or does this number actually show some kind of average speed? Because if this is the regular core speed I think it makes great sense that WEI is so low. But still the processor speed sholdn't ​be that
 

My Computer

System One

  • OS
    Windows 8
Looks like WEI did not manage to kick processor into "high gear" as they, specially on laptops have power saving modes within a range and some even a "turbo" mode were they scale it's speed with software requirements.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Okay, so now this happened:

Windows Experience Index score.png

And as soon as I pull out the powerplug it goes down to, not around 800 MHz, but around 1700 MHz. Windows 8 sure is a strange thing... Do any of you guys know if this is a regular behaviour?
 

My Computer

System One

  • OS
    Windows 8
Yes it's normal.
The (modern) CPU switches automatically frequencies: when used or higher power plan / plugged in it set's itself higher. When idle it sets to lower frequency.

That would happen in ANY decent OS not just Win8.

I see your WEI is fixed...
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
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