w8user12344
New Member
- Messages
- 4
I am new to your forum.
Slow to many actions, but not opening IE10. Surfing is not at all slow.
Sony VAIO notebook, SVE14A27CXH
Microsoft Windows 8, 64 bit
CPU: i7-3632QM CPU @ 2.20GHz, Intel64 Family 6 Model 58 Stepping 9
Memory: 8064 Mb
Kaspersky Int Sec , up to date.
I am trying to help a neighbor with a personal computer issue.
The computer was purchased about 6 mon ago. The problem began about 4 mon ago. My neighbor can not relate the onset of the problem to a particular event.
W8 updates are set to automatic; most recent June 21, 2013
Shutdown takes 3 to 4 minutes. I have timed it.
Shutdown in safe mode also takes 3 to 4 minutes.
I watched an 'Intro to W8' tutorial that mentioned clicking in any corner would cause certain things to appear. Perhaps I don't wait long enough. After at least 3 min, NOTHING appears.
During troubleshooting, I tried to access safe mode [ multiple times ] by tapping the F8 key once a second. The circle of wait appeared and the computer booted to W8.
I tried to access the BIOS, but tapping the F2 key did not allow me to enter the BIOS; simply the circle of wait & a boot to Windows.
I tested in safe mode by using the system configuration utility.
I followed this tutorial [ EXCELLENT work with your tutorials! ]
http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html, but the box to the left of "Turn on Fast Startup" is unchecked.
I scanned with NOD32 online; no malware detected.
Thanks for your advice, to resolve this problem.
Slow to many actions, but not opening IE10. Surfing is not at all slow.
Sony VAIO notebook, SVE14A27CXH
Microsoft Windows 8, 64 bit
CPU: i7-3632QM CPU @ 2.20GHz, Intel64 Family 6 Model 58 Stepping 9
Memory: 8064 Mb
Kaspersky Int Sec , up to date.
I am trying to help a neighbor with a personal computer issue.
The computer was purchased about 6 mon ago. The problem began about 4 mon ago. My neighbor can not relate the onset of the problem to a particular event.
W8 updates are set to automatic; most recent June 21, 2013
Shutdown takes 3 to 4 minutes. I have timed it.
Shutdown in safe mode also takes 3 to 4 minutes.
I watched an 'Intro to W8' tutorial that mentioned clicking in any corner would cause certain things to appear. Perhaps I don't wait long enough. After at least 3 min, NOTHING appears.
During troubleshooting, I tried to access safe mode [ multiple times ] by tapping the F8 key once a second. The circle of wait appeared and the computer booted to W8.
I tried to access the BIOS, but tapping the F2 key did not allow me to enter the BIOS; simply the circle of wait & a boot to Windows.
I tested in safe mode by using the system configuration utility.
I followed this tutorial [ EXCELLENT work with your tutorials! ]
http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html, but the box to the left of "Turn on Fast Startup" is unchecked.
I scanned with NOD32 online; no malware detected.
Thanks for your advice, to resolve this problem.
My Computer
System One
-
- OS
- W8
- Computer type
- Laptop
- System Manufacturer/Model
- Sony VAIO
- CPU
- i7
- Motherboard
- sony
- Memory
- 8 gb
- Graphics Card(s)
- integrated
- Browser
- IE 10
- Antivirus
- Kaspersky