Having had PC World remove W8 and install my W7 system everything was working fine,then stupid me goes and sends a query to Samsung as to why "Recovery Solution 5" appeared to be missing and was it anything to do with downgrading to W7.In one of the paragraphs of the reply I was advised to tap F4 key while booting and that would show whether it was available or not.Like a stupid clod I followed this pearl of wisdom and now the computer refuses to open up.All I can gain access to is the BIOS system.Spent best part of an hour on the phone with a Samsung advisor but to no avail.Can anybody help get me working again because Samsung have implied they will charge for any repairs.
My Computer
System One
-
- OS
- windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Asus G75VW-9Z39611
- CPU
- INTEL CORE i7
- Motherboard
- NOT KNOWN
- Memory
- NOT KNOWN
- Graphics Card(s)
- NOT KNOWN
- Browser
- I.E.10
- Antivirus
- MICROSOFT DEFENDER